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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
608 Reviews

608 Reviews of AutoNation Honda Costa Mesa - Service Center

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February 17, 2022

Quick and easy, friendly staff, great work. Efficient even when busy, also appreciate the wash which was nicely done. More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 20, 2022 -

AutoNation Honda Costa Mesa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 16, 2022

great experience Lidio Valle always offers excellent customer service always on time dropped off at 7:30 done by 9:30..early drop off is perfect More

by alexromo34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lidio valle
Feb 18, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 15, 2022

On 2/11/22 I took my 2013 CR-V for my 4 tires to be replaced, my service advisor detailed the cost and time to finish, stayed in the waiting room, was done as promised. Your great work was appreciated. More

by josie.snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu - Service Advisor since March 2019
Feb 17, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 14, 2022

Good service. Checking in was easy. Well informed staff and the time they took to fix my car was reasonable. More

by Mariss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 17, 2022 -

AutoNation Honda Costa Mesa responded

Hi Mariss, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2022

Great service and great locationWaiting room is clean Great service and great location Waiting room is clean and nice Service advisor help me. A lot More

by eetreum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose velazque
Feb 14, 2022 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 09, 2022

The dealership is clean, well-maintained, and has convenient hours. Is it easy to make an appointment and they sent helpful appointment reminders. Kathryn M. was particularly attentive and accommodat More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Feb 12, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. If you're ever in need of more help, please let us know! Take care!

February 09, 2022

This place is good service, easy to reach and finished the service on time; thanks and keep it up. More

by Mekhael236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Feb 12, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

I purchased a used car 11/2021 and was very happy with the staff and my car buying experience. I took it in two months later for some fixes and they took care of it under warranty and didn’t try to up sel More

by RRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
Feb 10, 2022 -

AutoNation Honda Costa Mesa responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2022

The service work was fine but I was unable to get anymore work done on my car because they didn’t have a shuttle or any loaner cars. No solution was offered even when I asked. Automation is a pretty large co More

by Superdogcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
This isn’t who I worked with
Feb 09, 2022 -

AutoNation Honda Costa Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Costa Mesa. Please call our General Manager at (714) 627-5559 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 04, 2022

Bought my first car here and it was literally no hassle. They made the paper work and everything else very simple. Recommended tire insurance as well as vehicle protection insurance and i am sooo glad i lis More

by andrea_r2163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Feb 07, 2022 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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