AutoNation Honda Costa Mesa - Service Center
Costa Mesa, CA
610 Reviews of AutoNation Honda Costa Mesa - Service Center
Scheduled my appointment online, super is easy and convenient. Shout out to my service advisor, Kathy, she is the best! She is my helpful honda person :) convenient. Shout out to my service advisor, Kathy, she is the best! She is my helpful honda person :) More
Michael was really helpful, informative, professional and friendly. I planned out my work day based on his estimated completion time for my car and it worked out perfectly. I now have Michael’s number on my friendly. I planned out my work day based on his estimated completion time for my car and it worked out perfectly. I now have Michael’s number on my speed dial! I’m definitely bringing my Honda back to this location! More
Lidio is a helpful service rep. I got surprised with a big maintenance suggestion, but that is partly my fault for not being on top of how often things change. Several resources s I got surprised with a big maintenance suggestion, but that is partly my fault for not being on top of how often things change. Several resources suggest these things around this time; I just need to go back and budget over the next few months. Unlike other dealerships I have been to, I never feel over sold on service here. My biggest concern with this visit is part of the engine accessories weren't put together completely. I change my own air filters, and it was suggested at this visit, so I opened my hood this weekend and excuse my lack of terms but there was a piece of plastic~ both a band and another part that may be related to using the windshield fluid, loose in my engine that connects to just right under the edge of the hood towards the windshield. I was easy able to figure out how to snap it in a certain spot and I didn't hear it flapping around the few trips I took before I got and changed the filters. This is the first time something like this has happened, but once I budget for my other maintenance, I will return here, but will be concerned and consider taking my service elsewhere if it happens again. More
Lidio is very helpful, friendly and excellent customer service. Best service advisor! I appreciate the one way Lyft service since they don't have the shuttle service anymore. service. Best service advisor! I appreciate the one way Lyft service since they don't have the shuttle service anymore. More
Overall- Fast, efficient & friendly service. Service guy Chris was helpful and communicated well, he kept me informed with status updates and recommendations! Also- Really appreciated the one-w Service guy Chris was helpful and communicated well, he kept me informed with status updates and recommendations! Also- Really appreciated the one-way Lyft service that didn't exist at previous service. Glad for the ride to work while the car was being serviced! More