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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
608 Reviews

608 Reviews of AutoNation Honda Costa Mesa - Service Center

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December 05, 2021

Good service we always get from Lidio V.We are happy Good service we always get from Lidio V. We are happy with him and the dealer. We will always bring our van there for service, because of their prof More

by rafale58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio Valle
Dec 08, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

December 04, 2021

They tried to help with the problems and they even called Honda main office to resolve the issue. They washed my car for free. More

by hiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 07, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

I purchased, and have kept my Honda Fit for more than 2 years with the maintenance done by them since 2019. Preally cost-effective with outstanding service at AutoNation Honda Costa Mesa. Highly Recommende More

by Zach. T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 07, 2021 -

AutoNation Honda Costa Mesa responded

Hi., thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Costa Mesa and we hope to be of service again in the future.

December 01, 2021

Excelente servicio. Lidio Valle siempre amable y sonriente, muy conocedor de trabajo, siempre me brinda un excelente servicio y atención. Gracias Lidio!!!! More

by Wolojo0853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LidioValle
Dec 05, 2021 -

AutoNation Honda Costa Mesa responded

Gracias por tu revisión positiva. Estamos felices de haberle sido útil. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

December 01, 2021

Kathy is always so great to work with, I highly recommend her as a service manager. The whole team at Honda Costa Mesa is great; my appointments go smoothly and the communication is amazing. More

by Kyle Midier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Masamitsu
Dec 04, 2021 -

AutoNation Honda Costa Mesa responded

Hi Kyle, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2021

The staff is very friendly, helpful and the service seemed to go very smoothly and efficient.Happy with everything that Honda in Costa Mesa have to offer. More

by tuanle18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis, Sydney Thorp
Dec 04, 2021 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2021

We had a service appointment for 9am to get windows tinted. When i show up to the appointment I was told my appointment was a mistake and they couldn’t take it. I expressed how my time is valuable and More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek?
Dec 04, 2021 -

AutoNation Honda Costa Mesa responded

Hi Diana, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5559 -- we hope to hear from you soon.

Dec 04, 2021 -

Diana responded

Thank you for the follow up. Here is my phone (714) 356-4588

December 01, 2021

I feel the service team is very competent. I appreciate Kathryn's calm demeanor & experience & efficiency. Always receive courteous service in a reasonable time.i really like my warranty and service team' More

by terry.kristiansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn, Servicle Point Person / Jesus, Service ( intake)
Dec 04, 2021 -

AutoNation Honda Costa Mesa responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2021

The service department at this dealership is excellent. Kathy M. is professional, nice and I was able to feel comfortable that the job being done in the car was necessary. More

by canasveronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy M
Dec 04, 2021 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 29, 2021

I am very happy with the service and the follow-up they give to my car and with the customer service they are very kind More

by Minnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Minh Vi, Lidio Valle
Dec 02, 2021 -

AutoNation Honda Costa Mesa responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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