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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.8
608 Reviews

608 Reviews of AutoNation Honda Costa Mesa - Service Center

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November 25, 2021

Excellent service I was in and out sooner than expected. Staff was friendly and courteous. Thank you! More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 02, 2021 -

AutoNation Honda Costa Mesa responded

Hi Gina, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Costa Mesa! Drive safe, and we'll see you on the road.

November 25, 2021

Great staff with great service. Had my pilot b 14 service done. Fair price and done in one day. More

by alexnatividad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Tran
Dec 02, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 25, 2021

Amazing experience! Danielle the Service Manager made the process easy and simple! Will be returning for all my service needs! More

by MandoZamarripa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 02, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Thank you, and have a fantastic day!

November 24, 2021

I Always get excellent service at Honda World. My service advisor Jose Velasquez checks me in promptly and updates me if service is behind schedule. The waiting area is spacious, comfortable and super clean More

by RGMaheu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Velasquez
Nov 26, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 21, 2021

Service representative Katherine is the best! She provides her customers with information for making intelligent decisions regarding service needs. More

by jrmorganjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine
Nov 25, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 19, 2021

AutoNation Honda Costa MesaSO FAR SO GOOD NO WARNING AutoNation Honda Costa Mesa SO FAR SO GOOD NO WARNING LIGHTS (BRAKES) AS OF 11/19/21.............. More

by fenner1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAIMIE HOU 6 STARS SALES, JOSE VELASQUEZ 5 STARS SERVICE, Victoria Lewis, Sydney Thorp
Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Kathryn Masamitsu gave great customer service; very knowledgeable and professional. I was there for about 3 hours, she kept me updated on the diagnostic process. More

by Flo Vallejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 18, 2021

We have been been bringing our Honda Pilots here for years and and have always had great service. We love how knowledgeable the service reps are. But our new service rep, Kathy Masamitsu, is the best we More

by ellenbostelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Matsamitsu
Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 17, 2021

Jose was very efficient and patient. He explained any costs I had a question on. More

by corsello99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 21, 2021 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

I love AutoNation Honda Costa Mesa. LIDIO is the best customer service advisor there is. More

by cynthiarwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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