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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.7
611 Reviews

611 Reviews of AutoNation Honda Costa Mesa - Service Center

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November 18, 2021

We have been been bringing our Honda Pilots here for years and and have always had great service. We love how knowledgeable the service reps are. But our new service rep, Kathy Masamitsu, is the best we More

by ellenbostelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Matsamitsu
Nov 22, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 17, 2021

Jose was very efficient and patient. He explained any costs I had a question on. More

by corsello99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 21, 2021 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

I love AutoNation Honda Costa Mesa. LIDIO is the best customer service advisor there is. More

by cynthiarwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 15, 2021

The service was fairly prompt and the technician was courteous and conscientious about explaining everything that was involved with my maintenance visit. This has been my dealership for over 25 years More

by Ann S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
November 15, 2021

Fast, friendly, helpful. Appointment process easy. Prompt service on arrival. Anticipated time for service was met. More

by sdmuntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis, Sydney Thorp
November 15, 2021

I told them my tire was leaking air, they told me it was fine and sent me home I come out to my car the next day and the tire is completely flat! Needless im not pleased More

by cconger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria Lewis, Sydney Thorp
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Costa Mesa. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5559. We hope to hear from you.

November 15, 2021

Great service great people very attentive honest and professional, all service recommended as needed very helpful staff. More

by mannyr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Costa Mesa! Drive safe, and we'll see you on the road.

November 15, 2021

Honda dealer in Costa Mess is a very nice and good place for you to have your car fixed. Many people work there are so friendly and professional to answer your questions. It makes you feel like you can trus More

by Teledao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran, Derek
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 15, 2021

We keep on taking our Honda Pilot to AutoNation Honda Costa Mesa because of the great customer service and service too. This last time Lidio was great and provided great customer service. As for the serv More

by fabianusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio, Ben
Nov 19, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Costa Mesa. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 12, 2021

Service here has always been great. Two weeks prior to my service visit, Derrick Tran even helped me out of an emergency by reassembling my remote key (it fell apart into about a dozen pieces when I tried to More

by Red Pen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Tran
Nov 15, 2021 -

AutoNation Honda Costa Mesa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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