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AutoNation Honda Costa Mesa - Service Center

Costa Mesa, CA

4.7
611 Reviews

611 Reviews of AutoNation Honda Costa Mesa - Service Center

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August 26, 2021

Kathryn was great, provided me the information I needed, and kept me in the loop on updates. It was a pleasure working with her. Thanks. More

by blanguido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Masamitsu
Sep 03, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

Auto Nation Honda Costa Mesa Service Advisor Kathi Masamitsu is always customer oriented. The service performed by the service department is always excellent as well. More

by Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Aug 31, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2021

Everything is good. Except it’s took 2 hours for an oil change i think it’s toooooo long. Unbelievable!!!!!! More

by llockehotline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Aug 31, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 20, 2021

They give me the best service compared to every dealership I've gone to. They Treat me and my car like royalty and answer all of my questions. More

by dianecolon00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Aug 20, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2021

Paula, service manager, greeted me promptly on arrival. She listened carefully as I described the service needs. And she delivered the car back to me on schedule. I brought he car to AutoNation Costa Me More

by Bud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula
Aug 20, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for your kind review; we are happy to pass along your comments to Paula here at AutoNation Honda Costa Mesa! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2021

John did a great job. He was very friendly, helpful and had everything done very quickly. He was even able to get me a better price than originally quoted! More

by rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Aug 20, 2021 -

AutoNation Honda Costa Mesa responded

Hi Rachel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

August 17, 2021

Always a 5 star review for Lidio. He always makes us feel special and go above and beyond. He is the best advisor and cares about your car. I would highly recommend Lidio!! More

by Ging
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis
Aug 20, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Costa Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 16, 2021

This 5-star review is for Lidio. I made an appointment online at 10am on a Friday. I received an email confirmation and that John Aird would be my advisor. However, when I pulled up on time on Friday, I e More

by Fivebirds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio, Victoria Lewis
Aug 20, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Costa Mesa. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2021

LIDIO is the best customer service advisor. I can count on him. More

by cynthiarwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidio
Aug 17, 2021 -

AutoNation Honda Costa Mesa responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2021

I have my car routinely serviced by AutoNation Honda in Costa Mesa. As always, Kathy did a thorough job explaining what the service would entail and what exactly was needed. I always feel very confident More

by Klassical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, Victoria Lewis
Aug 20, 2021 -

AutoNation Honda Costa Mesa responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Costa Mesa. Please don't hesitate to reach out to us if there's anything more we can do!

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