AutoNation Honda Costa Mesa - Service Center

This is my first time to worked with service advisor Jim Puro his very professional and very friendly.I have an appointment at 7:30am I was there on time I know theres two service advisor inside they never Puro his very professional and very friendly.I have an appointment at 7:30am I was there on time I know theres two service advisor inside they never come up to me or ask me if I needed help they just ignor me:(.I was there on time its a good thing service advisor Jim Puro:)came up to me and ask me if I needed help? I said I need a oil change for my CR-V he said ok lets go inside verify all my information. He said your vehicle will done in 20-30 mins. I look at my wacth and said ok.30 mins after its done. The timeframe is excellent wow! More

Great first time experience with Bobby and Power Honda I was greeted right away,and was in and out in no time,with a great service price. was greeted right away,and was in and out in no time,with a great service price. More

I dropped off my car for a standard oil change. Jason, service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He st service advisor, called me a few hours later to tell me I needed a brake service. He stated that I had 0.1 mm of wear left on the brake pads. He stated that they were dangerously low and was very persistent in having me authorize the service. I declined since I didn't have the money. When I picked up the car, I noticed that I had over 4.0 mm remaining and they did not need to be replaced. These brakes would have lasted for another few years. I don't mind paying for repairs that are needed. I also don't mind paying for preventive maintenance. But I have a problem with someone lying and trying to cheat me for a service that isn't required. Please take your business elsewhere for servicing your Honda... More

The customer service was outstanding, Bobby really helped me out and understood my situation. He could have charged me a lot more but trust is a huge issue with them and right from the start I felt like we h me out and understood my situation. He could have charged me a lot more but trust is a huge issue with them and right from the start I felt like we had been friends for a while. They did an amazing job with my car and i was very happy when I left. I will definitely be back for more work!! More

Kat is very professional and friendly. I will definitely be bringing in my car for service to this location just because of their courtesy and helpfulnes. be bringing in my car for service to this location just because of their courtesy and helpfulnes. More

The guy the helped us, Lidio Valle, is extremely friendly and helpful. He is also very experienced, and when I asked about the problem with my trunk material, he pointed out us the most economic to do it and and helpful. He is also very experienced, and when I asked about the problem with my trunk material, he pointed out us the most economic to do it and even helped us fixed it in a few minutes! Rather than just fill a form and send us to the service department. Big thumb up for him. More

I would recommend this dealership and especially Lidio Valles. Lidio shares my concern for safety. He checks all the possible service areas on all three of my cars so that they do not fail between servi Valles. Lidio shares my concern for safety. He checks all the possible service areas on all three of my cars so that they do not fail between service dates. I have never had a problem with being out of transportation because of an unexpected service problem. Lidio anticipates everything that could go wrong and checks it. Neither have I had him recommend a service that I did not need. I have 3 cars - an 88 Honda, a 94 Honda and a 2000 Hyundai and all three are in top running condition with regular service throughout the year. I am never inconvenienced and never endangered. When I make an appointment, it is Lidio who is always available to me and he knows the history of my cars point by point! If I need a ride, or a bag of popcorn -- whatever to make me comfortable, he does it. So in sum I would recommend C.M. Power Honda because they have Lidio Valles to keep me safe in each of my vehicles. Roslyn Snow More

Lidio has treatedmy wife and myself as a valuable customers for a number of years now. He is always intentional about taking care of us, explaining what needs to be done and offering his recommendati customers for a number of years now. He is always intentional about taking care of us, explaining what needs to be done and offering his recommendations in a pressure-free way. He also does his best to save us money without side-stepping what needs to be done. He has earned our trust, and we a thankful for him. We will go back to see Lidio as long as we have this car. More

This was my first time at this dealership for scheduled maintenance. That, plus an unexpected major repair, 2 recall repairs, and installation of my updated GPS disc, I was out of there for $135. Once t maintenance. That, plus an unexpected major repair, 2 recall repairs, and installation of my updated GPS disc, I was out of there for $135. Once they discovered the major repair needed, they drove me home and picked me back up when my car was done. I would have liked for the shuttle service to be a little quicker, but the drivers were very nice. I will definitely go back. More

The dealership is great, the service is great, the service price is very competitve. The service advisor is great and her customer service and communications skills is amazing.She handled smoothly and service price is very competitve. The service advisor is great and her customer service and communications skills is amazing.She handled smoothly and very consistent.Awesome she set things up everybody is working together.She follow up with the technicians all the way to end.Thank you guys it was a great experience. More