AutoNation Honda Costa Mesa - Service Center

They were prompt, did what they promised by the time it was promised. Did everything they could to find out what the problem was. Best dealership I've EVER been to!!!! was promised. Did everything they could to find out what the problem was. Best dealership I've EVER been to!!!! More

My 2005 Honda Acord V6 has been serviced at this delaership for the last 6 years and most of the time it has been Lidio and his mechanics who takes care of the service needs. All these years I have delaership for the last 6 years and most of the time it has been Lidio and his mechanics who takes care of the service needs. All these years I have received excellent service from Lidio and this delaership. More

Lidio always provides excellent services. Their service price is very competitive and perform very good. If you have an honda car, this is the location you need to bring your honda. price is very competitive and perform very good. If you have an honda car, this is the location you need to bring your honda. More

As always, superior vehicle and customer service from both the technician, as well as the advisor (Bobby Todokoro) which previously won and now currently maintains our loyalty, trust, satisfaction, and c both the technician, as well as the advisor (Bobby Todokoro) which previously won and now currently maintains our loyalty, trust, satisfaction, and commitment to purchase our next vehicle from Power Honda. More

Prompt greeting. Very professional and friendly. Went over the inspection results with you and educate you with the maintenace schedule. He went out of his way to help you safe money with coupons oneline over the inspection results with you and educate you with the maintenace schedule. He went out of his way to help you safe money with coupons oneline. More

Excellent customer service. My last visit for an oil change and tire rotation was very thorough, but also with quick turnaround time. Jorge Ramirez, Service Advisor was great at explaining the issues wi change and tire rotation was very thorough, but also with quick turnaround time. Jorge Ramirez, Service Advisor was great at explaining the issues with my vehicle, what needed to be changed or done, and was very attentive the entire time I was waiting. I really like Honda because I'm enrolled in the Value Care program so my regular maintenance fees are covered (complimentary) during the length of my lease. Regardless, I was still treated like a normal customer, and felt very cared for. Thanks Jorge and the rest of the staff at Power Honda! More

Melissa is great and always smiling,I most appreciate how professional she is.Shes giving a realistic assesment of the work needed and a firm timeframe in which they need to complete.Always over delivering a professional she is.Shes giving a realistic assesment of the work needed and a firm timeframe in which they need to complete.Always over delivering and doing it in less time,but the most of all she has an excellent customer service and she like what she do best, to be a service advisor. More

I've been having my car serviced at Power Honda since 2004 with many of the last several years with my service advisor Lidio Valle. He explains the work in a matter I understand. I also trust his judge 2004 with many of the last several years with my service advisor Lidio Valle. He explains the work in a matter I understand. I also trust his judgement. He also has gone the extra mile in getting my car out the door for me to pick up on time. Everyone from the shuttle driver up to management is friendly and helpful. More

I just bought a Honda Fit from this dealership . Marcus Lombardo was such a great help and his manager Jacob Pelzl made my experience here wonderful. As soon as I came in they welcomed me and tried to make Lombardo was such a great help and his manager Jacob Pelzl made my experience here wonderful. As soon as I came in they welcomed me and tried to make my needs known. I never once felt harassed and the sales representative Marcus Lombardo even went out of his way to get me the deal that I was comfortable with. Usually I dread walking into dealerships but I will gladly return here and recommend it to all my friends and family. More

I took my Accord in because the right front brake was making noise. I stood at the service entrance for 20 min before anyone came out to talk to me. I could see them all sitting at their desks inside an making noise. I stood at the service entrance for 20 min before anyone came out to talk to me. I could see them all sitting at their desks inside and talking. Finally the guy close to the door came out. When I went inside the service guys were all joking around and acting very unprofessional. When I returned they told me the front right brake rotor was burned out because of the way I drive. The bill was almost 300.00 The car was a year old and low miles. I argued with the service guy and that went nowhere. I asked to speak with the service manager and she came out of her office saying she couldn't talk to me because she had to pick up her kids. What ever happened to customer service? She too said I was braking too hard when driving and that I had burned out the rotor. I know a little about cars and you can't burn out the right without burning out the left. I then asked to see the dealer manager and she backed down. She said there was no charge and then added they wouldn't extend me the courtsey if it happened again. I have bought one of my honda's there and had trouble with the transmission. Now with my new accord they pull this. I am done dealing with their attitude. Don't go there for service, they will ignore you when you arrive and then blame faulty parts on the way you drive your car! I found an independent guy and my car is awesome! No more dealers for me!!!! More