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AutoNation Honda Covington Pike

Memphis, TN

Overview
Reviews
Vehicles
4.8
836 Reviews
As one of the largest Honda dealerships in the Memphis area, AutoNation Honda Covington Pike can cater to all of your new and used car needs. Our showroom is located on the northeast of downtown, just off of Covington Pike and Covington Way. Featuring one of the largest inventories of new and used Honda cars and SUVs around, AutoNation Honda Covington Pike is the go-to place for all things Honda. Whether you're purchasing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Covington Pike looks forward to your visit!
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1990 Covington Pike

Memphis, TN

38128

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Showing 836 reviews

December 01, 2021

Great customer service friendly staff. Always try to get you in-and-out within a It's reasonable time More

by Danm901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!.

November 30, 2021

I didn’t have an appointment & they got me in & out in less time than promised. Staff was very pleasant. More

by crazy4regan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
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Dec 03, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2021

I had a 7:30 apt. for oil change only. I was there for one hour and thirty minutes .I think that was too long for a oil change only. More

by donburnham731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam
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Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 26, 2021

Would to see some of the old service back, only new Mike the porter, Zach Maulpin was very good. More

by delmusbigd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
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Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 03, 2021 -

delmusbigd responded

Always a pleasure to come to Covington Pike Honda, Terrence Wilkins has sold me 4 cars, the service has been doing the maintenance on all of the vehicles I have purchased.

November 25, 2021

Timely service, kept me updated regarding issues. Friendly. Clean and nice spacing of seats allowing for adequate social distancing. More

by KrtH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela LittlefieldFriend
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Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2021

I had service done on my Honda HRV I had a defective part in my transmission so I needed a whole new transmission. I love the fact that they were able to get the work done underneath the warranty so I didn't More

by loririal1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Report | Print
Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1283 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 03, 2021 -

loririal1968 responded

I actually called the General Manager twice while my car was being serviced and I never got him on the phone, I left messages both times and he never responded back!!

November 23, 2021

I took my Honda Pilot in for low tire pressure. They took my car back, found a nail and repaired the tire in no time! More

by lauramcnatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
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Nov 26, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2021

Always timely and helpful Zz, ddd ddd ddd ddd ddd ddd Always timely and helpful Zz, ddd ddd ddd ddd ddd ddd ddd ddd ddd ddd More

by shernies1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
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Nov 25, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Nov 25, 2021 -

shernies1 responded

As always, great service

November 22, 2021

I loved the young lady I was working with she was very nice an it was fast More

by Kasheawesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who in service
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Nov 25, 2021 -

AutoNation Honda Covington Pike responded

Hi Kasheawesley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 18, 2021

Service was great. I was able to get a next day appointment to have my problem assessed and fixed. The service department employees have always been most courteous. More

by Belva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson, Sydney Thorp
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Nov 22, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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