AutoNation Honda Covington Pike - Service Center

I love my Honda and Rachel was the best assistant anyone can have thank lady can have thank lady More

I scheduled an appointment (12pm)to bring my 2014 Chevrolet Impala in for repair. (A/C blowing warm air on driver's side, cool air on passenger's side) When I arrived, I was told that the adviser (Te Chevrolet Impala in for repair. (A/C blowing warm air on driver's side, cool air on passenger's side) When I arrived, I was told that the adviser (Terrell) was on lunch break. Another adviser got my car checked in. Within about 30 minutes or less the adviser came and told me that a diagnostic test could not be performed on my 2014 Chevrolet Impala because they didn't have the proper tools and that I should go next door for repair. I was not charged the $149.00 diagnostic fee. Please note that this is a vehicle that I purchased in May of this year from Auto Nation on Covington Pike and have a current vehicle protection plan. More

I love the warm hospitality from the employees. I have so much fun conversing with the staff and they are always understanding of my needs. much fun conversing with the staff and they are always understanding of my needs. More

The service employees are professional, efficient, and friendly in providing service; the service center itself is clean; the waiting area large and comfortable. friendly in providing service; the service center itself is clean; the waiting area large and comfortable. More

My wait time was short and the waiting area was clean and comfortable. My experience was good. comfortable. My experience was good. More

This well appointed dealership is conveniently located and accessible to customers within a very short distance of the interstate. and accessible to customers within a very short distance of the interstate. More

Always able to get me in when I need it. Very friendly and helpful service department and helpful service department More

Terrell got my car in for a quick oil change and headlight replacement. I highly recommend you to do business with him if you need assistance in the service department! headlight replacement. I highly recommend you to do business with him if you need assistance in the service department! More

I have always used this dealership, they finish the work in a timely manner as promised in a timely manner as promised More

My appointment procees was very painless and they were able to squeeze me in for the recall repair in 2 days able to squeeze me in for the recall repair in 2 days More