AutoNation Honda Dulles

Hector was great to work with. Sent me texts to keep me updated on their progress. Sent me texts to keep me updated on their progress. More

My car popped a service message while I was out driving, and I was able to get an appointment to have my car checked the same day! Adam took care of me and my car and made sure to explain everything I neede and I was able to get an appointment to have my car checked the same day! Adam took care of me and my car and made sure to explain everything I needed to know! (I don't speak "car"). I was able to get a shuttle ride home, and do what I had planned for the day - AND get my car back the same day! Fantastic service, thank you Adam!! Will definitely go again More

I made an appointment for an oil change and I arrived about 20 minutes early. When I drove into the service area, no one seemed to notice that I was there. After a few minutes, I just stepped out and loo about 20 minutes early. When I drove into the service area, no one seemed to notice that I was there. After a few minutes, I just stepped out and looked for someone. No one acknowledged me still. So then I just walked over to one of the people sitting a desk and asked if I had to check in. He didn't look at me because he was busy working, and he just said to wait at my vehicle and someone will come to me. So I sat in my car. 25 minutes later, a man walked up to my car and asked if anyone had helped me yet. This was only because I was blocking a person behind me whom he was helping. I said no one helped me yet, so he helps me. He finally processes my car and I go to the waiting room. This was about 8 minutes after my scheduled time. The dealership just didn't seem friendly. I have been to a few before for service and they treat you like royalty. This place not so much. I'll probably go back for service because they are close to me. If there was another dealership that was around me, I would probably not come back here. More

They were attentive, reliable and didn’t push for the extras when I went for a routine oil change. extras when I went for a routine oil change. More

Adam our service rep always provides me with exceptional service. He is always professional and gives me a very positive experience. service. He is always professional and gives me a very positive experience. More

Tried buying a honda civic from them and they lied from the beginning. First they said they would sell the car for msrp but added extras i did t need and said they came with the car and second they gave me the beginning. First they said they would sell the car for msrp but added extras i did t need and said they came with the car and second they gave me an estimated value for my car and i told them i had bette offers so they said come in person with you offers and we will help you out. Instead i drove an hour and a half and they gave me the same exact offer. DISHONEST AND A WASTE OF TIME More

We enjoyed our experience at Autonation Honda Diulles working with Sunny. He was kind and worked with us to get our new Honda Civic! working with Sunny. He was kind and worked with us to get our new Honda Civic! More

Purchasing our minivan through AutoNation Honda Dulles was a great experience, but what has impressed me more was the service we experience after the purchase. Consistently professional, friendly, and ti was a great experience, but what has impressed me more was the service we experience after the purchase. Consistently professional, friendly, and timely service for all of our minivan needs. We are helped every time by the same service rep (Oscar is the best!) and he really knows what he is doing, and the particulars of our vehicle. He once recommended we replace one tire, when I asked if we should replace the others, he noted their tread value and said we could wait on it. That is honesty! We are definitely loyal customers and would recommend this dealership to our friends. I also appreciate the complimentary carwash at the end of every service. More

Mike, the service rep, was great. He was patient to hear my concern on the weak key design by Honda and spent time to fix the key battery alignment problem. He was patient to hear my concern on the weak key design by Honda and spent time to fix the key battery alignment problem. More

Quick process to purchase the car. No haggling allowed, good and bad in my opinion. I was promised the car you be ready for pickup in a few after some maintenance and repairs. I was to No haggling allowed, good and bad in my opinion. I was promised the car you be ready for pickup in a few after some maintenance and repairs. I was told it was “ready” and drove an hour to pick up the car only to find out the repairs were not done and I would have to come back when the parts came in. Also received two keys but only one works. I guess they will fix that too when I return for the repair. Looks like I have to take a day off of work to get the repair taken care of. More