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AutoNation Honda Dulles

Sterling, VA

4.7
2,283 Reviews
AutoNation Honda Dulles is the best place for Honda vehicles, used cars for sale, and Honda service in the greater Washington, D.C. area. Our Sterling, VA showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Sterling, located just north of the Dulles 28 Centre.
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21715 Auto World Circle

Sterling, VA

20166

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Showing 2,283 reviews

June 03, 2022

Great service, always. I purchased a new Honda CR-V in 2021, and it's the best car. My service advisor is still Adam Kearney, and he is the best I have had. To everyone More

by sakamrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 06, 2022 -

AutoNation Honda Dulles responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Dulles. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 02, 2022

Staff was friendly and professional. Liked the free coffee and car wash. Have absolutely no complaints. More

by danluczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 05, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! Drive safe, and we'll see you on the road.

June 02, 2022

I had a great experience about 2 weeks in this dealership. The three employees that helped me buying my new car were very nice, kind and knowledgeable at their jobs especially Mr. Pareshkumar. More

by Najebah Haidary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Pareshkumar
Jun 05, 2022 -

AutoNation Honda Dulles responded

Hi Najebah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

June 02, 2022

Although I did not purchase my vehicle here, I have had it serviced here twice now, and each time has been exceptional. I especially enjoy the online invoicing so that I can pay from my phone and simply co More

by dmz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Jun 05, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Excellent service experience as always. Fawad Hassan has always been my preferred service advisor. He always takes the time to go through things in detail and is able to answer any questi More

by jtremba75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Jun 03, 2022 -

AutoNation Honda Dulles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

We're repeat customers. We bought a brand new Honda Odyssey in 2014. Was such a great place that we returned to buy a brand new Honda Pilot recently. They truly care about t More

by KJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny, Wajeeh
Jun 03, 2022 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

Just wanted to said Oscar Castro is awesome ⭐️⭐️⭐️⭐️⭐️ This dealer team, make me feel great 👍🏻 ⭐️⭐️⭐️⭐️⭐️ More

by Vanessar37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Castro, was 2 more people but don’t remember their names 😔
Jun 03, 2022 -

AutoNation Honda Dulles responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2022

I've had excellent service at Auto Nation, especially this most recent visit. I have been especially pleased working with Alanna Baylor as my service coordinator. More

by tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanna Baylor, Fawad Hassan
Jun 02, 2022 -

AutoNation Honda Dulles responded

Hi Tina, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

I can say the salesman was wonderful! I love the car! I have to read the book to learn how to use everything though. When it comes to payment, that's when everything goes downhill. I h More

by cindy.solarczyk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard was the saleman who was wonderful
Jun 02, 2022 -

AutoNation Honda Dulles responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

Jun 02, 2022 -

cindy.solarczyk responded

As the deal is complete and the money has exchanged, I'm not sure how the experience can be turned around. The opportunity was there when the transaction was going thru. I also expressed I didn't want to pay for the perma coat on my car - BUT - you basically said that's how you sell them. I had made arrangements already for my car to have a ceramic glaze put on and bumpers wrapped. Can't do that now because it will cost additional because they have to remove that perma coat that I didn't want in the first place. If they are going to talk money to me, I'll be more than happy to contact them. Anything short of a refund of additional expenses, I see no reason to call. Thankyou

June 01, 2022

Exceptional Customer Services! !!! The young did a great explaining the work that was being done to my vehicle... More

by Pebblez206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius
Jun 02, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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