AutoNation Honda Dulles

The sales person seemed uninformed overall and did nothing to reassure us on anything. The process took too long and the had to correct the paperwork. We purchased a used car and only got 1 key. nothing to reassure us on anything. The process took too long and the had to correct the paperwork. We purchased a used car and only got 1 key. More

Got the pilot serviced, washed on time.AutoNation Honda Got the pilot serviced, washed on time. AutoNation Honda does a good job Thank you Got the pilot serviced, washed on time. AutoNation Honda does a good job Thank you More

I always take my car here and the service is consistently good. It seems that they know what they’re doing and the customer care people in the service department are always very friendly. It’s expensive, but good. It seems that they know what they’re doing and the customer care people in the service department are always very friendly. It’s expensive, but it does make me feel confident that Honda trained mechanics are caring for my CRV. More

No surprises on the rate and quick loan processing. My In and out time was three and half hours. My sales person name is Travon. Thank you. and out time was three and half hours. My sales person name is Travon. Thank you. More

When you arrive there is no attention immediately, one has to look for the employee to be treated even though they are at his desk has to look for the employee to be treated even though they are at his desk More

Richard treated us well and did what he could on the price. He made us a satisfied customer price. He made us a satisfied customer More

Very slow service, made an appointment for 9AM oil change and tire rotation and told them I was waiting at the dealership both online when I made the appointment and in person when I dropped the car off. It and tire rotation and told them I was waiting at the dealership both online when I made the appointment and in person when I dropped the car off. It took them 2 hours and 50 minutes to do the oil change and tire rotation. Their only explanation was they were "very busy". If that was the case they should have not allowed me or others to make a 9AM appointments if they are that overbooked. If I have an appointment at 9AM I expect you to be working on my car by 9:30 at the latest. Maybe appointments mean nothing to them. More

Very good service, our service technician Fawad Hassan is very kind and helpful always. Customer service is so important to us. Thanks. very kind and helpful always. Customer service is so important to us. Thanks. More

Wayne Brent provided me great service! This is my second Honda Accord that he has sold me. I knew the car I wanted but had to wait for it to arrive. Wayne contacted me immediately when the car arrived at y Honda Accord that he has sold me. I knew the car I wanted but had to wait for it to arrive. Wayne contacted me immediately when the car arrived at your dealership. I was there in two hours. Drove it off the lot that day. Thank you Wayne! Love my new car!! More

Very helpful from Sales to Servicing.Xavier of service Very helpful from Sales to Servicing. Xavier of service was very helpful, this was my first visit and made me feel comfortable and relaxed. Very helpful from Sales to Servicing. Xavier of service was very helpful, this was my first visit and made me feel comfortable and relaxed. More