AutoNation Honda Dulles

Excellent service and we got a nice deal Sales person is good for us, his name is Raheel Ahmed is good for us, his name is Raheel Ahmed More

Staff was very friendly, helpful and great to deal with. Overall it was a pleasure to work with them. Overall it was a pleasure to work with them. More

called in the morning and confirmed availability of the car and the out the door price, clearly mentioned we are really far away and need to 100% agree on the out door price They agreed and we sent our e car and the out the door price, clearly mentioned we are really far away and need to 100% agree on the out door price They agreed and we sent our estimate time of arrival to them, after we arrived we requested a break down of the final price and told them we will be getting a cashier check from nearby bank, they all agreed and shown us the final price and the name we need “payable to” 30mins later, we brought the cashier check back to them they said “another customer” is looking at the car “7 mins” before we brought the check back, and according to their “first come first serve” policy, we have to wait AND as “sorry” they “offer” us the “chance” to buy higher trim level car with “discount”, what a classic “first come first serve”!!! No one told us the “first come first serve”“policy” when we said we are far away, when we arrived there and asking info to get a cashier check, or when the “another customer” started looking at the car “7 mins” before we brought the check back, ONLY after we finished getting the check only payable to them and only we went back to their location (only after our sink cost is too high and we kind of have no other choice, we already spent so much time dealing with them/ traveling to their location and after cancel a cashier check it takes three days to get that money available again) I think Honda making reliable cars(closer to Toyota), but after my experience with this auto nation Honda, i highly doubt how Honda regulate/train their dealers, i feel they do not care/treat customers with respect/dignity (even with customer buying cars, i can not imagine how bad they treat customers already bought the car) Overall, highly NOT recommended, unless you do not care about whatever “chance”/money they “offer”/charge you and you just want a Honda so bad More

Excellent new car sales experience. Charif M. Was amazing. 10 out of 10 in terms of his attention to detail, customer service, engagement, excellence in meeting our needs. Charif M. Was amazing. 10 out of 10 in terms of his attention to detail, customer service, engagement, excellence in meeting our needs. More

Charif Merrouni is the best sales consultant we've ever had. 10 out of 10! had. 10 out of 10! More

Oscar communicated the status of my car quickly and clearly indicated my options for repair. He evaluated the proposed repair and helped me in making my decision. clearly indicated my options for repair. He evaluated the proposed repair and helped me in making my decision. More

Recall was handled very efficiently and wait time was great. thanks.You I always wait and area is clean and friendly great. thanks.You I always wait and area is clean and friendly More

Dealership is too short staff mechanics and wait times on service repairs are well over 2 hours. But, unfortunately, they tell you under 1 hours when you book a "wait" service service repairs are well over 2 hours. But, unfortunately, they tell you under 1 hours when you book a "wait" service More

Always clean. Adam is the best. Always goes out of his way to help me. Adam is the best. Always goes out of his way to help me. More

My sales agent, Mr. Eager was terrific! I had an “overall unprofessional experience”after finishing paperwork with sales agent. The finance department had me wait 3 hrs Eager was terrific! I had an “overall unprofessional experience”after finishing paperwork with sales agent. The finance department had me wait 3 hrs before coming to get me. Individually, everyone on staff was nice. An exhausting 5hrs later, I left without the vehicle I financed and the burden of paying $100 for a 2hr rush hour traffic ride home. More