AutoNation Honda Dulles

Easy to set up appointments, thorough explanations of repairs, can communicate through texts if you need to. Fair prices. repairs, can communicate through texts if you need to. Fair prices. More

Recall service for the rearview camera wiring harness. Easy to set up an appointment, and drop off was easy and quick. For some reason, I did have to call to make the appointment instead of doing it on- Easy to set up an appointment, and drop off was easy and quick. For some reason, I did have to call to make the appointment instead of doing it on-line as I normally do. My guess is because it was for a recall, but it just may have been a glitch on their site that day. I don't know and forgot to ask. I usually deal with Adam Kearney, but this time it was Mike Helmke, and both are excellent at what they do. Pickup was also quick. He explained the work that was done, I signed the paperwork, and I was out the door. As part of their service, they usually will wash your car. I always decline this because they don't dry it, and it spots the car, and it ends up looking like it wasn't cleaned at all. I wish it was a wash and dry service. We like this dealership, and both our 2016 Accord and 2020 Pilot were purchased there. More

My sales consultant Gabriela was terrific. Honest, knowledgeable, fast, and great customer service. Management worked with me. Great car buying experience. Honest, knowledgeable, fast, and great customer service. Management worked with me. Great car buying experience. More

Dropped vehicle for oil change and a Honda safety recall notice. Quick service at good price. notice. Quick service at good price. More

I have used this dealership for years, and the expertise provided, promptness of service and courtesy is CONSISTENTLY at the highest level. In addition to the quality of work performed, the shuttle is relia provided, promptness of service and courtesy is CONSISTENTLY at the highest level. In addition to the quality of work performed, the shuttle is reliable and fast. In attending to my latest need, Service Advisor Mr. Hassan did his usual outstanding support. In addition, I appreciated that Maria- the dealership's service appointment maker, was available on a Saturday afternoon. A number of competitors are available, but I keep coming back here! More

Not the friendliest group. Too much waiting for a routine drop off. Nobody is eager to help. Too much waiting for a routine drop off. Nobody is eager to help. More

Good quality work was done on my 2016 Honda Civic. 100K service, thorough and reasonably priced. 100K service, thorough and reasonably priced. More

I bought a Honda CRV from here and always do the car service from here. The service is excellent and the staff is friendly and professional. The shuttle service with Lyft was very appreciated. I would a service from here. The service is excellent and the staff is friendly and professional. The shuttle service with Lyft was very appreciated. I would appreciate if the service includes a bit of interior cleaning/vacuum as standard. More

Serviced me well, waited longer than wanted to. Should have better pricing on tires. A little expensive Should have better pricing on tires. A little expensive More

The sales representatives and service technicians are very professional and make sure customers are satisfied. very professional and make sure customers are satisfied. More