AutoNation Honda Dulles

We are appreciating the Autonation Honda to deal with the safety of our cars for 5 years. We have been pleased with their check-up whenever we planed to travel for long. Thank you. safety of our cars for 5 years. We have been pleased with their check-up whenever we planed to travel for long. Thank you. More

Ii was very good experience working with Fawad at Autonation Honda, the issues were fixed and car was available quicker. Autonation Honda, the issues were fixed and car was available quicker. More

I think i found a great car. They agreed to fix the bumper and supply the floor mats, though they are very generic. Also, the car had three illuminators illuminate within 2 days They agreed to fix the bumper and supply the floor mats, though they are very generic. Also, the car had three illuminators illuminate within 2 days of driving. Hoping to get these fixed ASAP. Was told i would be out of there within an hour, though it took approximately 4 hours. Good thing i had schoolwork to accomplish. I have purchased 3 cars with them in the past and will most likely go back depending on the warning light illimitation issues. More

Everyone is always so helpful and explains what services were done so that I understand! They get me in and out of there quickly! were done so that I understand! They get me in and out of there quickly! More

The dealership do a good job or providing the services I needed for a reasonable price. I will come here agian. needed for a reasonable price. I will come here agian. More

AutoNation Honda is a great dealership to work with. We have bought 2 cars from them (new Honda CRV and a used BMW) and will continue to check them out for our next car purchase. They have a great serv We have bought 2 cars from them (new Honda CRV and a used BMW) and will continue to check them out for our next car purchase. They have a great service department too! More

The store is very comfortable to go around and sit down while waiting for the car being done. The Service appointment scheduling is also very convenient, just a phone call away. However, when we drop-o while waiting for the car being done. The Service appointment scheduling is also very convenient, just a phone call away. However, when we drop-off or pick-up the vehicle for the Service, the associates seems to be consumed in their paperwork all the time and not able to receive and respond to a customer. While picking-up the vehicle after service has been a maze for me all the time to around multiple associates - one associate pointing to another and I end up with a different associate - not clear who is working on my vehicle and who can complete my check-out process. The response of the associates was not a friendly gesture, it was like posing a challenge - why I'm there and you figure out. If they cannot make the associates provide better customer experience atleast they should have a Receptionist in the Service area too to maintain the queue and to check-in and check-out the customers. More

The dealership overall gave a nice impression in terms of appearance, cleanliness, and creature comforts. More importantly I felt the staff were genuinely interested in helping me, not as a potential sale, b appearance, cleanliness, and creature comforts. More importantly I felt the staff were genuinely interested in helping me, not as a potential sale, but as a future customer. Very pleased! More

I broke down 20 miles from my home, my car was towed and not only did they fix the problem I left it there for a spring tune up, oil change and tires....within 4.5 hours they had the work all done and came not only did they fix the problem I left it there for a spring tune up, oil change and tires....within 4.5 hours they had the work all done and came to pick me up at home for a ride to their service area....They turned a crazy day into a pleasant one, thank you. Each of your employees was gracious and informative. More

Adam Kearney was very helpfully. He helped my quickly and I was very appreciative. If for any reason I would use the dealership I would work only with Adam. He helped my quickly and I was very appreciative. If for any reason I would use the dealership I would work only with Adam. More