AutoNation Honda Dulles

Excellent service. I received a phone call to walk through what my car needed and what optional things I could add. Nobody pushed a sale on me and I felt the staff, spe I received a phone call to walk through what my car needed and what optional things I could add. Nobody pushed a sale on me and I felt the staff, specifically Fawad is always honest and such a pleasure to work with. More

Very attentive and responsive service, great follow-through and follow-up, decent pricing, and gave a relatively painless car-buying experience. Highly recommend! follow-through and follow-up, decent pricing, and gave a relatively painless car-buying experience. Highly recommend! More

Excellent service, reasonable price, professional and knowledgable adviser makes you feel welcomed.and at ease. knowledgable adviser makes you feel welcomed.and at ease. More

We have brought our vehicles to this dealership for two decades. They are professional and reasonably priced. This trip, I had them provide a second quote from another dealership to verify the work actua decades. They are professional and reasonably priced. This trip, I had them provide a second quote from another dealership to verify the work actually needed to be done and to provide competitive pricing. They saved me over $1500 in work that didn't need to be done and provided a great quote on the work that did. We will continue to use them for years to come - and Paul took care of me! Thank you Paul! More

Service staff are always informative with what needs to be done with our vehicles. Also they provide honest appraisal of what needs to be done and what can wait. be done with our vehicles. Also they provide honest appraisal of what needs to be done and what can wait. More

I’ve been a customer for years and they always do me right at this location. Hassan is a wonderful service advisor and gives me honest advise on recommendations for my vehicle. right at this location. Hassan is a wonderful service advisor and gives me honest advise on recommendations for my vehicle. More

On time service as promised. Really do appreciate the service as well as the courtesy wash. Really do appreciate the service as well as the courtesy wash. More

This is right place to purchase your new car especially during this shortage of supply without worry too much about add up price over MSRP, staffs are very friendly during this shortage of supply without worry too much about add up price over MSRP, staffs are very friendly More

I had a warranty transmission repair done for my 2017 Honda HRV and they left some screws loose which result in my vehicle disabled in the middle of a highway. I had the car towed to Autonation Honda Du Honda HRV and they left some screws loose which result in my vehicle disabled in the middle of a highway. I had the car towed to Autonation Honda Dulles which incurred a $60 towing fee for their mistake. I was told by a representative name Jorge that I had the option to get the $60 refund or $75 credit for future service work. I chose the refund and was told they would mail me a check. It's been over a month with no refund and they basically lied to me. I've been a loyal customer for many years and this is how they're petty about it. Fawad was always professional with me but this time he talked to me like it's my fault and he would have to ask his manager if I could be refunded. That's when Jorge reached out to me and gave me the options. I'm quite disappointed and wanted to share this review so it shines a light on how they treat their loyal customers. More

Very slow in there process’s , service or sales. They need to speed up the process. They need to speed up the process. More