AutoNation Honda Dulles

The sales representative, Richard K. , was fantastic. The sales manager did try to get me to make on-the-spot decisions. Though not fun, that's to be expected at any dealership. When I ar , was fantastic. The sales manager did try to get me to make on-the-spot decisions. Though not fun, that's to be expected at any dealership. When I arrived to pick up the car they did not have enough available finance staff, so I had to wait 3.5 hrs at the dealership for the next available representative--again less than ideal. However, Richard worked hard to make sure the deal worked out well for everyone. He was 100% customer focused and a pleasure to wro More

Great customer service. Efficient and reliable workmanship. Managers are very good explaining proposed work and the new Lyft service for customer pickup works very efficie Efficient and reliable workmanship. Managers are very good explaining proposed work and the new Lyft service for customer pickup works very efficiently. More

Very professional and courteous service. Representative always knowledgeable and attentive. The waiting area clean and orderly. Representative always knowledgeable and attentive. The waiting area clean and orderly. More

Great customer service. Extremely satisfied with Justin, who is the sales representative. Also, AutoNation is the only dealer who doesn't charge a mark-up in Northern virgi Extremely satisfied with Justin, who is the sales representative. Also, AutoNation is the only dealer who doesn't charge a mark-up in Northern virginia. More

Great experience from start to finish, Best prices in the Northern Virginia. The only dealer I found that wasn't charging a dealer markup. Price was $100 below MSRP. Doesn't seem like much, but every the Northern Virginia. The only dealer I found that wasn't charging a dealer markup. Price was $100 below MSRP. Doesn't seem like much, but every other dealer in the area was adding $2,995 - $4,500 to their MSRP. Brandon our Sales Consultant and David, the Sales Manager were very responsive and informative throughout the process and Josue Fuentes-Parada, our Finance Manager walked us through the final process describing all of our options without being pushy as some FMs can be. More

The staff is friendly there . This dealership has a Nice clean waiting area. They have Good customer service This dealership has a Nice clean waiting area. They have Good customer service More

Quick, efficient, friendly, seamless and Very accommodating staff. Paul explained n helped me in planningmy services. accommodating staff. Paul explained n helped me in planningmy services. More

Staff is super friendly specially David and Sunny. David - our sales consultant helped us with everything and we couldn't be more happier to buy our new Honda Pilot. A big thank you to David and his m David - our sales consultant helped us with everything and we couldn't be more happier to buy our new Honda Pilot. A big thank you to David and his manager Sunny for giving us the best price in NOVA - didn't charge any dealer mark up. More

My Service Technician was helpful, kind, thoughtful, and resourceful and assisted me beyond words. Your dealership should be proud to have Paul Katona as a member of the Service Dept. resourceful and assisted me beyond words. Your dealership should be proud to have Paul Katona as a member of the Service Dept. More

My service consultant Adam was great and empathetic through out the process. I had to leave my car and pick it up the following day. While my experience was great with service consultant, no one reache through out the process. I had to leave my car and pick it up the following day. While my experience was great with service consultant, no one reached out to me to let me know my car was ready (service consult who assisted me was off the following day), per the time I was given that my car would be ready. When I called, the lady who served me was not professional. More