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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,379 Reviews

1,379 Reviews of AutoNation Honda Dulles - Service Center

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July 03, 2025

Have been a Honda owner for over 30 years. Excellent service and sales staff. Highly recommended for quality repair work. More

by Honda Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
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July 02, 2025

The staff was super nice. She’s very pleasant and professional. She made sure I was taken care of. More

by acwykpisz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris O’Mealey
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May 29, 2025

My service advisor, Adam Kearney, makes all the difference!! That’s why I keep going back there! More

by ad.snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
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May 31, 2025 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 23, 2025

Went for service and was told the wait is couple hours. Five (5) hours later then was vehicle was ready - needless to say the experience was not acceptable More

by Sandy Beharry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 25, 2025 -

AutoNation Honda Dulles responded

Hi Sandy, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3961. We hope to hear from you.

May 16, 2025

Fawad is great. He is very knowledgeable. He helps me a lot every time i get a service. His colleagues are mean to him though. He doesn't deserve that. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad from Service
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May 20, 2025 -

AutoNation Honda Dulles responded

Hi John, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Every time I come to Dulles Auto Nation Honda I am met with professional perfection. The employees always do their best to accommodate my requests and do an excellent job. They even provided a buff and wa More

by Luvmycrv2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Report | Print
May 18, 2025 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 12, 2025

Until most recent visit I've been very pleased. I scheduled a routine service a week in advance and stated I would wait for the car. Changing differential fluid and oil took more than 3 hours. Afte More

by rbfreiberger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 16, 2025 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (571) 357-3961 so we may assist you in moving forward towards a resolution.

May 07, 2025

Quick and effective. Dropped car off for service without prearrangement. Left keys. Car back next day with warranty issue repaired, no cost. More

by Michaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 09, 2025 -

AutoNation Honda Dulles responded

Hi Michaela, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

May 01, 2025

My service experience was perfect from beginning to end. Thorough work and evaluation of my vehicle and service kept me updated through the whole process. More

by bigby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 04, 2025 -

AutoNation Honda Dulles responded

Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

April 23, 2025

When i went to Service, Mr. Hassan received me very well and provided good service and he is very knowledgeable. More

by kanapala23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FAWAD HASSAN
Report | Print
Apr 26, 2025 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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