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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,371 Reviews

1,371 Reviews of AutoNation Honda Dulles - Service Center

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January 06, 2022

Routine service visit for oil change, tire rotation, state inspection. Service was efficient. Waiting area was clean, comfortable and seating arrangement felt Covid-safe. I was in and out in one hour! More

by jatbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Honda Dulles responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2022

There were only 2 service advisors at the dealership (due to covid? snowy weather?), but Adam checked me in promptly, was polite, courteous, and assured me that there were enough service technicians to compl More

by jhm20165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in Service.
Jan 16, 2022 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2022

Never any issues. Car is always ready on time. They communicate very well with you on everything going on with your car. More

by Mzangelalb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 16, 2022 -

AutoNation Honda Dulles responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2022

Service was great my service agent arraigned a pick up for me to return to the dealership ! More

by Mgg2no
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam in service
Jan 16, 2022 -

AutoNation Honda Dulles responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2022

The service was great. They were swamped and still managed to get my car in for service in a reasonable period of time. Thanks to the service tech Richard for being so helpful. More

by Jose C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 16, 2022 -

AutoNation Honda Dulles responded

Hi Jose, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2022

I had a pressing service issue my Odyssey minivan. Not only did they squeeze me in without an appointment, but they fixed another service advisory issue on the van while it was there. Aaron did a great j More

by Davidlmunday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron (don't know his last name)
Jan 16, 2022 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2021

Had a great experience bringing my 2013 Civic in for the yearly inspection and service type A. Rosy was my service rep and she was great, even got my car washed and vacuumed for me. More

by apdemas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosy
December 30, 2021

Had recent service work done on the Honda Accord: back brakes were almost gone, Aaron was upfront, straightforward about the time and expense needed for replacing them. Arranged for a rental car without m More

by rick.horten42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Oritz
December 30, 2021

Excellent installation and environment, always available to customers, covers all needs and makes every customer proud to be a member of the Honda family, can’t judge a whole team for just a few employees t More

by Francisco M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 30, 2021

Service rep was courteous and very knowledgeable. My vehicle was serviced quickly I was very happy with the service More

by Conhen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faawad, Sydney Thorp
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