AutoNation Honda Dulles - Service Center
Sterling, VA
1,372 Reviews of AutoNation Honda Dulles - Service Center
It was easy to schedule my oil change and tire rotation service on line. Once at the dealership, the service representative was very friendly and explained and suggested I might want to consider a re-align service on line. Once at the dealership, the service representative was very friendly and explained and suggested I might want to consider a re-alignment as well. Turned out he was right! Customer area had plenty of space for me to work while waiting for my car. More
Oscar, my service advisor, was very thorough and explained the entire process. He even advised me of current special offers that were relevant to what my vehicle needed. The service was provided q explained the entire process. He even advised me of current special offers that were relevant to what my vehicle needed. The service was provided quickly and professionally in a matter of 45 minutes and I was back on the road! Thank you Oscar and Honda AutoNation. More
I am very happy with my service advisor. He’s very courteous and helpful. He answered all my questions all in all I was very pleased with the service I received. courteous and helpful. He answered all my questions all in all I was very pleased with the service I received. More
Everyone there is friendly and helpful! I visited with the salesman who sold me my car 3 1/2 years ago no he remembered me and chatted with me for 30 minutes. The service advisor was helpful and honest. the salesman who sold me my car 3 1/2 years ago no he remembered me and chatted with me for 30 minutes. The service advisor was helpful and honest. Pricing was fair and they gave me a 15% discount just for being a loyal customer. I wouldn’t go anywhere else! More
The staff was very professional and courteous. They helped clarify the benefits of my prepaid maintenance package which I was very grateful for. helped clarify the benefits of my prepaid maintenance package which I was very grateful for. More
The person in charge of my car was excellent and very professional. But no coffee cups in the waiting room. After complaining the manager brought the cups, but then I drunk the coffee and it was the wors professional. But no coffee cups in the waiting room. After complaining the manager brought the cups, but then I drunk the coffee and it was the worst coffee ever. I just hope that the parts and fluids used in my car are of better quality than the coffee in the waiting room More
Sydney was a very nice and sweet coordinator but she needs to get more familiar with the computer. My advisor is Oscar but every time that I go there, He looks upset or annoyed by the customers. needs to get more familiar with the computer. My advisor is Oscar but every time that I go there, He looks upset or annoyed by the customers. More