AutoNation Honda Dulles - Service Center

I paid for a dent protection policy and AutoNation is not honoring it. There is no technician at AutoNation to evaluate the dent and no communication. I will go to another shop to repair the dent at my own c honoring it. There is no technician at AutoNation to evaluate the dent and no communication. I will go to another shop to repair the dent at my own cost. Very disappointed by the dealership More

Service visit was disconnected, impersonal, and cold. Service writer never spoke time me. He just lobbed automated texts at me with additional service recommendations. Without a rationale for the work, i Service writer never spoke time me. He just lobbed automated texts at me with additional service recommendations. Without a rationale for the work, it just felt like a continuous upsell effort. The recall work was completed appropriately. More

Exceptionally professional dealership in my experience. Service work is always professionally performed and always completed when promised. Service work is always professionally performed and always completed when promised. More

It’s very helpful in explaining how we will be able to pay .they are friendly and helped us pay .they are friendly and helped us More

The service is great! The only reason that I'm giving 4 stars is that the service took almost over 3 hours...! The only reason that I'm giving 4 stars is that the service took almost over 3 hours...! More

Fawad is the great service agent. He is compassionate and not force sale you. He gives you realist timeline for your repair. All in all great experience He is compassionate and not force sale you. He gives you realist timeline for your repair. All in all great experience More

Very nice facility with pretty good coffee, never had any problems get a time slot for service. problems get a time slot for service. More

Fast scheduling appointment and quick turn around with professional service and communication throughout the process professional service and communication throughout the process More

I'm very pleased with service manager Fawad Hassan. He is professional, knows his work, treats me with respect. I will always want to work with him. He is professional, knows his work, treats me with respect. I will always want to work with him. More

I have always been very happy with the service I have received at Honda Auto Nation. Aaron Ortiz is my advisor and he is very knowledgeable and explains everything so I know exactly what needs to be don received at Honda Auto Nation. Aaron Ortiz is my advisor and he is very knowledgeable and explains everything so I know exactly what needs to be done More