AutoNation Honda Dulles - Service Center

Called at 1:00PM for an appointment and was scheduled for 1:40PM same day. Car was in shop by 2:00PM for an 85,000 mile checkup and completed by 4:20PM. Aaron did an outstanding job determining what needed 1:40PM same day. Car was in shop by 2:00PM for an 85,000 mile checkup and completed by 4:20PM. Aaron did an outstanding job determining what needed to be done based on my car maintenance records at a reasonable cost. Outstanding service!!! More

very nice people friendly very present they make you service your car with them lm happy to tell my friends about them. l service with them because they friendly. service your car with them lm happy to tell my friends about them. l service with them because they friendly. More

Great customer service, problem solved same day , management and agents are 5 stars, great facility management and agents are 5 stars, great facility More

Great service, personal was friendly. The waiting room was clean, accessible internet to work while waiting. was clean, accessible internet to work while waiting. More

Everything about the service I received was great except for being told that the time needed for repair would be 5 to 5.5 hours and it took over 7 hours. The only way I found out that my car was ready was for being told that the time needed for repair would be 5 to 5.5 hours and it took over 7 hours. The only way I found out that my car was ready was by calling the service department at 4:15 pm after I brought it into the dealership at 8:00 am. The explanation I received regarding the needed repairs was excellent. More

Quality service from AutoNation Honda Dulles...Service advisor Aaron was prompt in providing updates in getting maintenance and recall work done for my 2019 hrv. advisor Aaron was prompt in providing updates in getting maintenance and recall work done for my 2019 hrv. More

Adam and his team are wonderful. Adam K always takes good care of me and never feel pressure to get service done,he is very honest. Adam is the reason why I go back to this location for my car service good care of me and never feel pressure to get service done,he is very honest. Adam is the reason why I go back to this location for my car service More

Richard did a good job communicating about the status of the car. Needed service was done. the car. Needed service was done. More

Great customer service from Aaron Ortiz for recall work. Great communication. During the whole process Great communication. During the whole process More

Honda Dulles provide excellent friendly service, Xavier went above and beyond to help me try to figure out my iPhone handsfree connection issue, even though I was only there for general maintenance, very m went above and beyond to help me try to figure out my iPhone handsfree connection issue, even though I was only there for general maintenance, very much appreciated. The waiting area is spacious, clean and comfortable, not a long wait time. It was good to see all employees following CDC guidelines with masks on to help keep everyone safe. Thank you. More