AutoNation Honda Dulles - Service Center

Fawad told me he would replace the front brakes and charged me $350, but he only replaced the front pads. There was also a $50 disposal fee for the oil change which is ridiculous high. charged me $350, but he only replaced the front pads. There was also a $50 disposal fee for the oil change which is ridiculous high. More

I have been charged $22 Misc. charges (without any explainantion on the receipt). I understand you have given me 15% discount, but bumping up the price (like adding misc charges), and then giving disc explainantion on the receipt). I understand you have given me 15% discount, but bumping up the price (like adding misc charges), and then giving discount is not the right way. Customer for sure can notice this. Aaron is awesome! More

Great service and advocated on my behalf when it came to warranty concerns. warranty concerns. More

Great check in by Aaron. Check in was smooth and Aaron was very helpful. Xavier was my service advisor and he answered all my questions promptly and courteously. Service time was right as predicted. Great was very helpful. Xavier was my service advisor and he answered all my questions promptly and courteously. Service time was right as predicted. Great service. More

Thanks to fowad service advisor for the help . He was very helpful and we are glad to get to know him . Thanks thanks thanks ok very helpful and we are glad to get to know him . Thanks thanks thanks ok More

Great service by Aaron. Check in was smooth and wait time was reasonable time. I was in and out very quickly. Everyone at the dealership was very friendly. time was reasonable time. I was in and out very quickly. Everyone at the dealership was very friendly. More

Way too long waiting time even though I made appointments for doing it quick appointments for doing it quick More

Aaron was great to work with. Handle everything great. Got me in and right out. Got me in and right out. More

They got the service done on time. Didn’t have to wait very long. Great service very long. Great service More

Great service by Aaron (previous time) and last time a young lady, also wonderful, whose name I can't recall. Both Aaron and her are professional, understand service sector and thorough explained what ne young lady, also wonderful, whose name I can't recall. Both Aaron and her are professional, understand service sector and thorough explained what needed to be done. Thanks More