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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,376 Reviews

1,376 Reviews of AutoNation Honda Dulles - Service Center

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August 14, 2021

My regular service manager is Adam but he was out on well deserved vacation. In stead, I was attended to by Aaron Ortiz. He did an excellent job in providing the service I needed for my car. Thanks, Aar More

by dkosinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ortiz
Aug 14, 2021 -

dkosinski responded

I have been using AutoNation Honda Dulles since they opened. Before that I used the Honda dealership in Leesburg which became Honda Dulles. I would recommend them in the Herndon/Reston area for Honda service.

August 13, 2021

Everything does is very professional, I’m very grateful for all the help with my car More

by mariasoriano03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
Aug 16, 2021 -

AutoNation Honda Dulles responded

Hi, we're glad to hear you enjoyed your visit. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 13, 2021

Adam went out of his way to make sure my issue was resolved. He communicated well and kept me up to date regarding the process. I would definitely recommend AutoNation for your service needs. - Eileen More

by BearsFan747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 16, 2021 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Feel free to stop by if you ever need any more help.

August 12, 2021

A simple oil change for $64 -- and it took 90+ minutes. Oh, but they did try to upsell a number of not needed services; had they looked at their own records, they would have seen that the "recommended" ser More

by HeadDr1
Recommend Dealer
No
Employees Worked With
Ida Know
Aug 16, 2021 -

AutoNation Honda Dulles responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3961. We hope to hear from you.

August 11, 2021

Quick and good service and Aaron is professional and friendly More

by Danny_ph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

It was fine. The service seemed a bit slow, I waited 4 hours for an oil change and an inspection. If the reason was labor shortage I get it but I saw people who came after me leave before I got my car. Co More

by Saleum9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron ortiz
Aug 16, 2021 -

AutoNation Honda Dulles responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing to give us another chance in the future, please reach out to us. We would appreciate the chance to turn your experience around.

August 10, 2021

Great service from Hassan, my service rep. Fully explained the problem and work to be performed. More

by Jmaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan
Aug 13, 2021 -

AutoNation Honda Dulles responded

Maire, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

The service was fast, exact and of good quality. Brad, the person in the reception handled everything very expertly. He also had good suggestions for future services that may be needed. Dariusz Swiet More

by Dariusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 13, 2021 -

AutoNation Honda Dulles responded

Dariusz, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda Dulles! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2021

Very pleased with the service I have received. Fawad very friendly. My car always returned to me in a very clean condition after service. Thanks to all. More

by dwillis128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Aug 13, 2021 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

Good service Fawad provided good suggestions and details Good service Fawad provided good suggestions and details about the service. Car wash could have been better as it was not cleaned outside properly. More

by Avperumal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad
Aug 17, 2021 -

AutoNation Honda Dulles responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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