AutoNation Honda Dulles - Service Center
Sterling, VA
1,376 Reviews of AutoNation Honda Dulles - Service Center
My regular service manager is Adam but he was out on well deserved vacation. In stead, I was attended to by Aaron Ortiz. He did an excellent job in providing the service I needed for my car. Thanks, Aar deserved vacation. In stead, I was attended to by Aaron Ortiz. He did an excellent job in providing the service I needed for my car. Thanks, Aaron! More
Adam went out of his way to make sure my issue was resolved. He communicated well and kept me up to date regarding the process. I would definitely recommend AutoNation for your service needs. - Eileen resolved. He communicated well and kept me up to date regarding the process. I would definitely recommend AutoNation for your service needs. - Eileen More
A simple oil change for $64 -- and it took 90+ minutes. Oh, but they did try to upsell a number of not needed services; had they looked at their own records, they would have seen that the "recommended" ser Oh, but they did try to upsell a number of not needed services; had they looked at their own records, they would have seen that the "recommended" services were not needed. Were it not for the convenience, I would NOT use this dealer. This is not what I expect from Honda. More
It was fine. The service seemed a bit slow, I waited 4 hours for an oil change and an inspection. If the reason was labor shortage I get it but I saw people who came after me leave before I got my car. Co hours for an oil change and an inspection. If the reason was labor shortage I get it but I saw people who came after me leave before I got my car. Communication could be a bit better about my options whether it be the drop off service, waiting at the dealer, etc. It might’ve just been miscommunication. More
The service was fast, exact and of good quality. Brad, the person in the reception handled everything very expertly. He also had good suggestions for future services that may be needed. Dariusz Swiet the person in the reception handled everything very expertly. He also had good suggestions for future services that may be needed. Dariusz Swietlik More
Very pleased with the service I have received. Fawad very friendly. My car always returned to me in a very clean condition after service. Thanks to all. very friendly. My car always returned to me in a very clean condition after service. Thanks to all. More
Good service Fawad provided good suggestions and details Good service Fawad provided good suggestions and details about the service. Car wash could have been better as it was not cleaned outside properly. Good service Fawad provided good suggestions and details about the service. Car wash could have been better as it was not cleaned outside properly. Thanks More