AutoNation Honda Dulles - Service Center

Service was quite good. Easy to arrange, performed in a timely manner, and reasonably priced. Will continue to bring my car back to Honda for work as needed. timely manner, and reasonably priced. Will continue to bring my car back to Honda for work as needed. More

Easy drop off and pick up. Great customer service from Fawad Hassan. He did an excellent job, communicated well and kept me up to date regarding the process. Fawad Hassan. He did an excellent job, communicated well and kept me up to date regarding the process. More

Great customer service from Aaron. Easy drop off and pick up. I asked for an emissions test but they informed me it was not needed for the first four years after a new car purchase - great info! pick up. I asked for an emissions test but they informed me it was not needed for the first four years after a new car purchase - great info! More

My regular service manager is Adam but he was out on well deserved vacation. In stead, I was attended to by Aaron Ortiz. He did an excellent job in providing the service I needed for my car. Thanks, Aar deserved vacation. In stead, I was attended to by Aaron Ortiz. He did an excellent job in providing the service I needed for my car. Thanks, Aaron! More

A simple oil change for $64 -- and it took 90+ minutes. Oh, but they did try to upsell a number of not needed services; had they looked at their own records, they would have seen that the "recommended" ser Oh, but they did try to upsell a number of not needed services; had they looked at their own records, they would have seen that the "recommended" services were not needed. Were it not for the convenience, I would NOT use this dealer. This is not what I expect from Honda. More

Everything does is very professional, I’m very grateful for all the help with my car for all the help with my car More

Adam went out of his way to make sure my issue was resolved. He communicated well and kept me up to date regarding the process. I would definitely recommend AutoNation for your service needs. - Eileen resolved. He communicated well and kept me up to date regarding the process. I would definitely recommend AutoNation for your service needs. - Eileen More

It was fine. The service seemed a bit slow, I waited 4 hours for an oil change and an inspection. If the reason was labor shortage I get it but I saw people who came after me leave before I got my car. Co hours for an oil change and an inspection. If the reason was labor shortage I get it but I saw people who came after me leave before I got my car. Communication could be a bit better about my options whether it be the drop off service, waiting at the dealer, etc. It might’ve just been miscommunication. More

Quick and good service and Aaron is professional and friendly friendly More

Great service from Hassan, my service rep. Fully explained the problem and work to be performed. explained the problem and work to be performed. More