AutoNation Honda Dulles - Service Center
Sterling, VA
1,371 Reviews of AutoNation Honda Dulles - Service Center
I recieved fast efficient service when I brought in my vehicle for a navigation system update and general checkup at no charge. Friendly service answered my questions and got down to work. vehicle for a navigation system update and general checkup at no charge. Friendly service answered my questions and got down to work. More
Recall service for the rearview camera wiring harness. Easy to set up an appointment, and drop off was easy and quick. For some reason, I did have to call to make the appointment instead of doing it on- Easy to set up an appointment, and drop off was easy and quick. For some reason, I did have to call to make the appointment instead of doing it on-line as I normally do. My guess is because it was for a recall, but it just may have been a glitch on their site that day. I don't know and forgot to ask. I usually deal with Adam Kearney, but this time it was Mike Helmke, and both are excellent at what they do. Pickup was also quick. He explained the work that was done, I signed the paperwork, and I was out the door. As part of their service, they usually will wash your car. I always decline this because they don't dry it, and it spots the car, and it ends up looking like it wasn't cleaned at all. I wish it was a wash and dry service. We like this dealership, and both our 2016 Accord and 2020 Pilot were purchased there. More
I have used this dealership for years, and the expertise provided, promptness of service and courtesy is CONSISTENTLY at the highest level. In addition to the quality of work performed, the shuttle is relia provided, promptness of service and courtesy is CONSISTENTLY at the highest level. In addition to the quality of work performed, the shuttle is reliable and fast. In attending to my latest need, Service Advisor Mr. Hassan did his usual outstanding support. In addition, I appreciated that Maria- the dealership's service appointment maker, was available on a Saturday afternoon. A number of competitors are available, but I keep coming back here! More
I bought a Honda CRV from here and always do the car service from here. The service is excellent and the staff is friendly and professional. The shuttle service with Lyft was very appreciated. I would a service from here. The service is excellent and the staff is friendly and professional. The shuttle service with Lyft was very appreciated. I would appreciate if the service includes a bit of interior cleaning/vacuum as standard. More
AutoNation is conveniently located for me. The purchase of my CR-V went smoothly. Yesterday’s service appointment for oil change and tire rotation was quickly accomplished. The purchase of my CR-V went smoothly. Yesterday’s service appointment for oil change and tire rotation was quickly accomplished. More