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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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August 09, 2023

Not the friendliest group. Too much waiting for a routine drop off. Nobody is eager to help. More

by Mdidan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 11, 2023 -

AutoNation Honda Dulles responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Dulles. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

August 09, 2023

Good quality work was done on my 2016 Honda Civic. 100K service, thorough and reasonably priced. More

by mrsparkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 11, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 08, 2023

I bought a Honda CRV from here and always do the car service from here. The service is excellent and the staff is friendly and professional. The shuttle service with Lyft was very appreciated. I would a More

by ashwinvm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
omar
Aug 11, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2023

Serviced me well, waited longer than wanted to. Should have better pricing on tires. A little expensive More

by Loscar121983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 11, 2023 -

AutoNation Honda Dulles responded

Thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 08, 2023

The sales representatives and service technicians are very professional and make sure customers are satisfied. More

by Mrs.cd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Cabrera Altamar
Aug 11, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2023

AutoNation is conveniently located for me. The purchase of my CR-V went smoothly. Yesterday’s service appointment for oil change and tire rotation was quickly accomplished. More

by scunning20164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Helmke
Aug 08, 2023 -

AutoNation Honda Dulles responded

Hi, thank you so much for your positive comments about AutoNation Honda Dulles! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

It really makes a difference when your service rep takes good care of you. When I call, he knows instantly what car I have bought through Dulles Honda and makes sure the service is top notch. Fawaad Hassa More

by triciasmith72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawaad Hassan
Aug 07, 2023 -

AutoNation Honda Dulles responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you need more help, our team is available to talk -- safe travels!

July 31, 2023

Omar took care of all the issues with my car, very happy with the service! More

by allisongaertner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Bernal Ramrattan
Aug 04, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Had my car serviced. Hassan handled me from beginning to end. He was on top of things, kept me updated and I’m thankful to his hard work and efforts. I left being very sa More

by beverly.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Aug 04, 2023 -

AutoNation Honda Dulles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Very fast and prompt service. The one way Lyft drop off service is very much appreciated as it saved me a lot of time! I got followup calls after the car was ready and was able to More

by srikanth.p170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 04, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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