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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,371 Reviews

1,371 Reviews of AutoNation Honda Dulles - Service Center

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July 10, 2023

Very clean waiting area; service was great! Sales person was informative of what needed more attention . Very clear and communicative. More

by nelsita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal
Jul 15, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 07, 2023

Always a pleasure. They always seem to get me in and out even if I do not have an appointment. More

by RUIZB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jul 11, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 06, 2023

Start with service, I trained More than day to get in contact with them to ask about my car we’re in service but I had hard time More

by Azizhd006
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 07, 2023 -

AutoNation Honda Dulles responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Dulles. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.

July 04, 2023

I 1st contacted Omar by phone for an initial price and time frame for the appointment. Omar was very professional, quick and detailed. I scheduled an appointment for the next day and everything went as More

by Congero631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 06, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 02, 2023

Bringing my car to Honda for servicing is very easy. Clean waiting room and restrooms. The only negative comment I have when you first pull in with your car, often you get out your car and stand there w More

by Bwooten78
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember he was nice and I worked with him in the past
Jul 06, 2023 -

AutoNation Honda Dulles responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 30, 2023

The oil service is quick. Mike in Parts window is super helpful. Advisor Hassan is always cheerful. The only one attention that can be improved is to have a full time Rece More

by kim
Recommend Dealer
Yes
Employees Worked With
Mr. Hassan
Jul 04, 2023 -

AutoNation Honda Dulles responded

Hello Kim, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 27, 2023

Excellent service. I was quoted on the price before hand and the work was completed on time. Friendly service manager (Fawad) who is professional and courteous. very ha More

by SlamboH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fawad
Jun 30, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

Hector was very pleasant to deal, thorough and will definately use him again. Thanks Em Marsteller More

by e.marsteller
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hector Cabrera Altamar
Jun 30, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Adam Kearney always is professional and courteous. The dealership is clean and welcoming It is a very busy service area More

by rcaste39
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 29, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 25, 2023

Adam Kearney is fantastic! He communicates what work needs to be done, the timeline, and always does his best to exceed customer expectations. It’s clear that he truly cares More

by ruiqi.zhang23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 28, 2023 -

AutoNation Honda Dulles responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Don't hesitate to call us if you ever need anything. Be safe on the road!

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