AutoNation Honda Dulles - Service Center
Sterling, VA
1,371 Reviews of AutoNation Honda Dulles - Service Center
I 1st contacted Omar by phone for an initial price and time frame for the appointment. Omar was very professional, quick and detailed. I scheduled an appointment for the next day and everything went as time frame for the appointment. Omar was very professional, quick and detailed. I scheduled an appointment for the next day and everything went as expected. Omar kept me updated throughout the service visit... upon delivery Omar recapped & explained the work, comments, suggestions the tech had made and the bill.. I am very satisfied with the services provided . More
Bringing my car to Honda for servicing is very easy. Clean waiting room and restrooms. The only negative comment I have when you first pull in with your car, often you get out your car and stand there w Clean waiting room and restrooms. The only negative comment I have when you first pull in with your car, often you get out your car and stand there without being acknowledged. It would be nice if you have two greeters to work each lane. More
The oil service is quick. Mike in Parts window is super helpful. Advisor Hassan is always cheerful. The only one attention that can be improved is to have a full time Rece Mike in Parts window is super helpful. Advisor Hassan is always cheerful. The only one attention that can be improved is to have a full time Receptionist. At least sale men walking around could ask customer if willingly care to check when seeing someone is waiting so long at the receptionist desk! More
Excellent service. I was quoted on the price before hand and the work was completed on time. Friendly service manager (Fawad) who is professional and courteous. very ha I was quoted on the price before hand and the work was completed on time. Friendly service manager (Fawad) who is professional and courteous. very happy with the experience, quality of the work and the price. More
Adam Kearney is fantastic! He communicates what work needs to be done, the timeline, and always does his best to exceed customer expectations. It’s clear that he truly cares He communicates what work needs to be done, the timeline, and always does his best to exceed customer expectations. It’s clear that he truly cares about the work. More