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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,371 Reviews

1,371 Reviews of AutoNation Honda Dulles - Service Center

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June 16, 2023

Great procedure checking in. I added a service (State Inspection) with no problem and also changed my mind about waiting and accepted the Lyft Service, which is wonderful! More

by SHRYBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadwad Hassan
Jun 20, 2023 -

AutoNation Honda Dulles responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 15, 2023

Anytime I have a problem with my car and just pull into the dealership, no appointment, they take care of me quickly and very satisfactorily. More

by sjmhostetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Jun 19, 2023 -

AutoNation Honda Dulles responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

When i checked in it took about 10 minutes. . few cars in front of me.. there were at least 6 service advisors in the area.. i assume they were advisors because they all had on the blue polos.. More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Jun 19, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2023

Great dealer and wonderful service Techs. Aaron has helped us many times and we have always been satisfied and very pleased. He goes over and above each and every time! More

by batgirl157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 16, 2023 -

AutoNation Honda Dulles responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Hector was great. He fully explained the needed services and pricing requirements. I would recommend him to others. More

by fredfull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 19, 2023 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Each component of the dealership appears to be excellent. Staff is credentialed and competent. Each member of the staff is supportive of one another and the customer. And the environment is pleasant, safe an More

by lovelacebridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Sam
Jun 16, 2023 -

AutoNation Honda Dulles responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Quickly diagnosed my issue, located hard to find parts and installed them to get me back on the road. More

by btaff82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 11, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

Issue was not fixed and they couldn'tfind the issue as well, they are not responsive as they used to be before. More

by sravankumar.mittapally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jun 08, 2023 -

AutoNation Honda Dulles responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Honda Dulles. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (571) 357-3961.

Jun 09, 2023 -

sravankumar.mittapally responded

Why autonation want me to call them when they are not even return the call, is it just for wasting my time? I tried to reach out based on your response and experienced the above. Your database definitely have my contact details, if you would like to resolve my issue call me any time, I won't send you into endless loop and won't send you to an unattended voice mail like autonation do to its customers. If the manager is really caring about service on a serious note provide office extension details not general number which used for all services to make fool us customers.

June 05, 2023

Adam provided outstanding services and he is very prompt, courteous and friendly person. I would like to see him again and again. More

by Bharat Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 08, 2023 -

AutoNation Honda Dulles responded

Hi Bharat, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

My recall service and inspection went very smoothly and quickly. Everyone was very friendly and communicative. Oscar was great. More

by Batemanl88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Castro, Fahwad
Jun 09, 2023 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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