AutoNation Honda Dulles - Service Center

I got an appointment the day I called to have a new battery installed. Very quick service, service staff efficient and polite. battery installed. Very quick service, service staff efficient and polite. More

The service was fabulous; it went beyond my expectations. Adam was exceptional. He explained everything that needed to be done and took care to give me updates. He even coordinated a ride when I needed to re Adam was exceptional. He explained everything that needed to be done and took care to give me updates. He even coordinated a ride when I needed to return home during the servicing. Overall - I would give him an A plus!! More

Service took waiting time even a oil change used take 2 hours, this need to be change and labour cost is more than parts cost that also can reduce little. Otherwise it's good place to do service. hours, this need to be change and labour cost is more than parts cost that also can reduce little. Otherwise it's good place to do service. More

Very fast replacement of a dead battery, plus safety checks and air in the tires included. Comfortable waiting room and service manger who clearly explained everything. Another plus, shuttle service i checks and air in the tires included. Comfortable waiting room and service manger who clearly explained everything. Another plus, shuttle service if you have to leave your car. More

I had a recieved an email with a 15% off recommended service. I was thinking it was automatically applied to bill. When I got home I did not see any discount on bill. Think advisors should be asking a service. I was thinking it was automatically applied to bill. When I got home I did not see any discount on bill. Think advisors should be asking about any discount offer or just bring it up. I saw later in very small print, it has to be brought up during the write of the bill. Seem like a poor way to treat customers. I have had all my servicing done at your dealership. This makes me question myself about doing it again. More

Fawad was very communicative about the maintenance that my car required. Service was done quickly and everyone was very friendly. my car required. Service was done quickly and everyone was very friendly. More

Service advocates for was very nice but the cost for replacing the fog light to be able to pass inspection was way overpriced replacing the fog light to be able to pass inspection was way overpriced More

We've been using the service department at AutoNation Honda Dulles since they opened. Makes sense since we have purchased or leased all of our Honda's (too many to count) at the dealership. This time aro Honda Dulles since they opened. Makes sense since we have purchased or leased all of our Honda's (too many to count) at the dealership. This time around, my wife's 2020 C-RV was due for its 30K checkup. Paul, the service advisor gave me a friendly greeting and talked me through some items that needed to be replaced and didn't push back or press me when I declined one of the suggested items. They completed the work in a timely manner and treated me in a professional, yet friendly manner. Plus, the complimentary car wash is a nice benefit. I can't express strongly enough my long-term satisfaction with the Service Department. Adam and his team is great! Next up is my 2016 Honda Civic. More

More than 2 hour wait for a simple oil change and filter is too much. is too much. More

Oddly happy they didn’t come out with a list of additional work to suggest. They mentioned what Honda suggests with no hard upsell. 👍 additional work to suggest. They mentioned what Honda suggests with no hard upsell. 👍 More