AutoNation Honda Dulles - Service Center
Sterling, VA
1,373 Reviews of AutoNation Honda Dulles - Service Center
I continue to have my Honda Accord serviced at Auto Nation Honda Dulles because I receive excellent service in the hands of Service Manager Adam Kearney. I realize that I pay top price for service at t Nation Honda Dulles because I receive excellent service in the hands of Service Manager Adam Kearney. I realize that I pay top price for service at the dealership but the service is guaranteed and I feel that my automobile is safe to drive when I leave the dealership. It is important to me to have full confidence in the service I receive. I need a reliable vehicle. Adam keeps me informed as to what is needed in every season. More
Our most recent service visit was perfect and that's why we keep going back. This visit was for an oil change, rear differential fluid changed, and replacing the oil filter housing gasket (leak found while we keep going back. This visit was for an oil change, rear differential fluid changed, and replacing the oil filter housing gasket (leak found while servicing). Communication was excellent throughout the process and, even with the extra item, the car was ready quickly. More
Took my car in for service; oil change, tire rotation, low beam replaced, wiper blade insert replaced. Got everything done in approx. 90 minutes. Would highly recommend for service. low beam replaced, wiper blade insert replaced. Got everything done in approx. 90 minutes. Would highly recommend for service. More
Service performed and Hector, my service advisor were excellent. I noticed the invoice charges included a 10% of the total invoice "Misc. Charges" fee. I was told that includes shop materials. excellent. I noticed the invoice charges included a 10% of the total invoice "Misc. Charges" fee. I was told that includes shop materials. I spoke with the service manager and explained I would prefer to see it as a line item in each individual service performed. It makes sense that there my be shop materials used in an oil change, but for a state inspection? More
Have a wonderful experience. Service writer was welcoming. Was able to look up my info and get me out quick. Waiting was always clean and warm Service writer was welcoming. Was able to look up my info and get me out quick. Waiting was always clean and warm More
The service tech, Alanna, was stellar! From her greeting of me to her updates, other explanation and return of my car - by far the BEST service I’ve ever received from this location!!! From her greeting of me to her updates, other explanation and return of my car - by far the BEST service I’ve ever received from this location!!! More
Great service! I asked for an appointment due to a tire pressure warning which I thought was due to a cut on one of the sidewalls. Maria was able to book me for a I asked for an appointment due to a tire pressure warning which I thought was due to a cut on one of the sidewalls. Maria was able to book me for a time 20 minutes away. Once there, Fawad Hassan determined the cut wasn't deep enough to trigger the warning and had all four tires pressure-checked. One exhibited symptoms of a slow leak. Mr. Hassan whisked my car away, found a nail in the suspect tire, patched it up, and done. It was a relief to have the problem solved so quickly and at a low cost. More