AutoNation Honda Dulles - Service Center

The wait is terrible. No sense of purpose. Makes you feel like they are doing you a favor. Terrible customer service. No sense of purpose. Makes you feel like they are doing you a favor. Terrible customer service. More

Very professional customer service. Vehicle was serviced for an extended warranty free of charge that I would not even had known about had they not told me saving me hundreds of dollar Vehicle was serviced for an extended warranty free of charge that I would not even had known about had they not told me saving me hundreds of dollars. More

Service was timely and efficient. Adam was informative and easily understood. All aspects of this visit were excellent. Adam was informative and easily understood. All aspects of this visit were excellent. More

Fawad was exceptional. Very profesional and very trustworthy. I will make my appointment with him again. Very profesional and very trustworthy. I will make my appointment with him again. More

Friendly, knowledgeable personnel. Never feel like I’m being pressured to have unnecessary work performed. Class operation Never feel like I’m being pressured to have unnecessary work performed. Class operation More

The Service section is helpful and does a thorough job with auto inspections and repairs. with auto inspections and repairs. More

Dealership is great and takes care of it's customers. The service folks communicate really well during the service appointment and let you know everything before performing the service. The service folks communicate really well during the service appointment and let you know everything before performing the service. More

The service advisor Fawad and the rest of the staff were very helpful in resolving an extended warranty issue with fuel injectors on my Honda Fit very helpful in resolving an extended warranty issue with fuel injectors on my Honda Fit More

Adam is simply the best when it comes to servicing my Honda Accord, I have working with him for years now. Honda Accord, I have working with him for years now. More

Service and support top notch at Honda Dulles. 👍 We have our mini van service at Honda Dulles and I always ask for and always work with Michael Helmke ..(believe assistant service mgr ) alway 👍 We have our mini van service at Honda Dulles and I always ask for and always work with Michael Helmke ..(believe assistant service mgr ) always prompt , professional , polite and courteous, shares every issue , just very thorough. If he isn’t there when you bring your auto in ask for Jorge ( believe he is a mgr too) same sort of excellent customer service. Thank you , Ken R More