AutoNation Honda Dulles - Service Center

We exclusively use AutoNation for all of our Honda leases, purchases, and servicing. Fawad is excellent in the service department and Sam is a good and kind salesperson. Our experience at AutoNation h leases, purchases, and servicing. Fawad is excellent in the service department and Sam is a good and kind salesperson. Our experience at AutoNation has consistently been excellent. More

Service technicians are lazy. They do not actually check for problems but check off as if they did. 2nd visit, they recommend services that are unnecessary, because they do not ch They do not actually check for problems but check off as if they did. 2nd visit, they recommend services that are unnecessary, because they do not check. Previous Asst Svc Manager, Jorge (George) was great and cared. Of course he left. Example from last 3 visits: Checked off that cabin air filter was good to go, actually had a full bird nest on it. George saw it and replaced. 2nd time, I told the story to person helping me. And then I said let's check. Sure enough, filthy again but technicians had checked off good to go. 3rd time (last week) technician said it needed to be replaced not knowing that it was replaced less than 5k miles ago because the person you deal with face to face had replaced it free of charge after discovering it on the 2nd visit. Therefore it did not show up as having been done and so the technician just said needs new cabin air filter. When it was checked it was perfectly clean. I used to trust the dealership completely. But seems like those guys are all gone. More

Paul, our service advisor, was very informative and helpful. He went above and beyond to make sure we were taken care of . helpful. He went above and beyond to make sure we were taken care of . More

Alanna Baylor was helpful during my car maintenance. She explained everything to me in details. She explained everything to me in details. More

Jorge at Auto Nation Honda Dulles was great. He was very informative and my experience was outstanding!!! He was very informative and my experience was outstanding!!! More

Everyone was super friendly and made it super easy to get my vehicle in quickly to be serviced. Oscar was amazing. my vehicle in quickly to be serviced. Oscar was amazing. More

Great experience as usual. Honest and no pressure maintenance suggestions. The staff are always friendly and helpful. Honest and no pressure maintenance suggestions. The staff are always friendly and helpful. More

I always get great service every time my car needs something. My service advisor Paul kept me informed of the progress. something. My service advisor Paul kept me informed of the progress. More

My oil change light comes on - no judging! It’s the afternoon before Thanksgiving. Went to AutoNation in Dulles VA to see if they could slot me in for an oil change. Hector performed miracle It’s the afternoon before Thanksgiving. Went to AutoNation in Dulles VA to see if they could slot me in for an oil change. Hector performed miracles and took care of my car. Thank you!! More

I always have a great experience with exceptional service every time I go get my car checked every time I go get my car checked More