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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,373 Reviews

1,373 Reviews of AutoNation Honda Dulles - Service Center

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October 21, 2022

service was ok done what I needed and timely. ... The Rep I met with before service needs to go to customer service training...miserable person...maybe she was having a bad day but geeez ....other More

by archaic-puzzled-0d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Honda Dulles responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Adam is the best service adviser, I cannot say anything but good things about him. More

by jbtax1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 28, 2022 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Tires were rotated. I had to come back the 2nd time for uneven tire pressures. More

by Saty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Honda Dulles responded

Hi Saty, we are deeply disappointed by your experience at AutoNation Honda Dulles. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

October 20, 2022

The dealership and employees were very helpful and polite. It is my first time with a service visit to this Honda dealership, which I scheduled online. I give 4 stars instead of 5 because the wait ti More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Honda Dulles responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

Oscar in the Service Department was excellent. e kept me informed, was polite and had me back on the road faster than scheduled. A+ More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Honda Dulles responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2022

Service Representative Fawad Hassan takes very good care of my Honda Accord--and me! I will also say that I wait for my car, and I very much appreciate the open work area and access to internet that AutoNa More

by peace1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
Oct 25, 2022 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 19, 2022

Great service and I was updated on service needed and cost for repairs, but slow on checkout. More

by cskjgc86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 18, 2022

Had a great experience in the service department with Fassan, vehicle was ready quicker than I expected and Fassan was very professional. Will be back! More

by coachgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fassan
Oct 24, 2022 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 18, 2022

Top-notch dealership. Very good experiences with Wayne Brent (Sales) and Hector Cabrera Altamar (Service). More

by Zorro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Brent (Sales), Hector Cabrera Altamar (Service).
Oct 24, 2022 -

AutoNation Honda Dulles responded

Hello Zorro, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2022

I've been servicing my cars at this dealership since its opening. In the last few years Adam Kearney and his team of skilled technicians provided the same level of outstanding services I've been accustomed More

by George V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Oct 22, 2022 -

AutoNation Honda Dulles responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future. Take care!

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