AutoNation Honda Dulles - Service Center

Adam Kearney does a fantastic job handling the maintenance schedules for my three Hondas. He always keeps me informed of what the cars need now and what the cars are going to need in the future. maintenance schedules for my three Hondas. He always keeps me informed of what the cars need now and what the cars are going to need in the future. There are never any surprises when I go to pick up my car. More

Jorge was great! He was in regular communication with us on all the updates and recommendations! Highly recommend!! He was in regular communication with us on all the updates and recommendations! Highly recommend!! More

This dealership is very convenient with good service and clean. The service is usually on time and efficient. clean. The service is usually on time and efficient. More

My review is for the service dept. I took my car in for an oil change and state inspection. Almost 3 hours later, the rep told me about things that were needed on my car. Nothing h I took my car in for an oil change and state inspection. Almost 3 hours later, the rep told me about things that were needed on my car. Nothing had been done yet!!!!! By the time my car was finished, I had been there almost 4 hours!!!! I was frosted. Completely unacceptable… Plus your parts are grossly over priced! I will never go back. More

Service rep Elliott Almaraz couldn’t have been any more thorough or professional. The Best! He went above and beyond to take care of my car by pointing out the things that really needed to be done. Everyth thorough or professional. The Best! He went above and beyond to take care of my car by pointing out the things that really needed to be done. Everything was done so quickly and with precision. The best! More

There was an oil leak, so they replaced an oil pan that costed more than $700 after a coupon. We found out 10 days later that the car was still leaking oil. Went there again in AM and dropped off the car a costed more than $700 after a coupon. We found out 10 days later that the car was still leaking oil. Went there again in AM and dropped off the car and didn't hear back until late afternoon. The voicemail message left wasn't clear about what was wrong with the car. The only thing clear was the car wouldn't be ready until the next day. When we picked up the car the next day, we were told that the newly replaced oil pan had a hole in it!!?? Seriously!! They put an oil pan with a hole in our car and didn't know!! Was it a used oil pan or what? We had a bad experience last time we went to VA tire, so we thought Honda dealer would be better. I guess we were wrong.... More

As always when I have my car serviced at AutoNation Honda Dulles, I leave feeling good that my vehicle is running as it should. Adam is always welcoming and personable. Not only do I feel like he provides th Dulles, I leave feeling good that my vehicle is running as it should. Adam is always welcoming and personable. Not only do I feel like he provides the best customer experiences, I see that he genuinely cares for his customers. I see how he takes care of his elderly customers and is very detailed when explaining what services are performed as well as needed. My daughter recently purchased a vehicle. I am happy to share that she is now a customer of AutoNation because I recommended that she take her vehicle there and should only go there. More

Fawad was very helpful and the service he provided was exemplary. Car maintenance was completed in a good amount of time considering how busy the dealership was. 5/5! exemplary. Car maintenance was completed in a good amount of time considering how busy the dealership was. 5/5! More

When I brought in my car before my 3:00 appointment, there were 7 people at their desks but only 1 was with a customer. I stood and waited for about ten minutes before someone came up to me. there were 7 people at their desks but only 1 was with a customer. I stood and waited for about ten minutes before someone came up to me. More

I had oil change filter change service. Service adviser explained good and service was good Service adviser explained good and service was good More