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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,377 Reviews

1,377 Reviews of AutoNation Honda Dulles - Service Center

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June 27, 2022

Excellent service, I waited for the service at wait room. Got notification all the time for updates. Allana was awesome in communicating and keep me informed. More

by Claudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allana
Jun 29, 2022 -

AutoNation Honda Dulles responded

Hi Claudio, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2022

Ready earlier than promised and service was excellently managed. I have used this dealer for several years now and each time they seem to be better than the last More

by DHUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lost service sheet but he was good
Jun 29, 2022 -

AutoNation Honda Dulles responded

Hi Dhue, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2022

I appreciate that you found the problem with the alternator and fixed it quickly. I wish you had fixed the tail light that you noticed was not working because I was not aware of that and it is a tra More

by ktnorman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 27, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 26, 2022

Service was excellent and very efficient. We will be back for our next oil and tire rotation. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 27, 2022 -

AutoNation Honda Dulles responded

Hi Andrea, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

Appointment was to address a regular service reminder. Alanna was a great communicator who kept me in the loop throughout the entire process. More

by gwburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alanna
Jun 24, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

Very pleasant and friendly. Service manager worked to make the check in and checkout process as easy as possible More

by Alague_20165
Recommend Dealer
Yes
Employees Worked With
Hassan and Jorge
Jun 24, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

I am concerned because two days after the service I went on a trip from VA to ME. Half way on the trip we heard some clanking noise . We stoped at a tire service center and found out that the oil pan cove More

by hanzsheilahanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hassan
Jun 24, 2022 -

AutoNation Honda Dulles responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3961. We hope to hear from you.

June 22, 2022

I took my car for oil change and had a problem with the USB connection port and Mike help ne with that too More

by Andrea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 23, 2022 -

AutoNation Honda Dulles responded

Hi Andrea, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 21, 2022

Great place. Service was quick, clean and courteous. I will definitely be coming back. Thanks! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Jun 22, 2022 -

AutoNation Honda Dulles responded

Hi Brian, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 22, 2022 -

Brian responded

Thank you for the great service!

June 21, 2022

I love going to AutoNation Honda at Dulles. My family has been going there for years and we have a great relationship with our advisor, Adam. He is trustworthy, professional, and extremely help More

by ME11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kearney
Jun 22, 2022 -

AutoNation Honda Dulles responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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