AutoNation Honda Dulles - Service Center
Sterling, VA
1,399 Reviews of AutoNation Honda Dulles - Service Center
Service was handled very well. All employees were polite and informative. Shuttle service needs work as I waited for almost an hour after requesting a Shuttle back to pick up my All employees were polite and informative. Shuttle service needs work as I waited for almost an hour after requesting a Shuttle back to pick up my car. More
Always consistent with stellar service. Always set realistic expectations for wait times and clear regarding what services they are planning to provide. I never have felt like I am being up Always set realistic expectations for wait times and clear regarding what services they are planning to provide. I never have felt like I am being upsold or pressured. Highly recommend them. More
Very accessible -easy to get an appointment and talk with someone. The service dept. are thorough and, I believe, honest about their assessment of your vehicle's needs, stating what should be done now and wh someone. The service dept. are thorough and, I believe, honest about their assessment of your vehicle's needs, stating what should be done now and what can wait. Most recently, Fawad helped me out identifying what I thought was a problem with the transmission (turned out to be a significantly more minor issue -air filter-, thankfully), prior to an upcoming road trip. The car ran noticeably better after their work. More