AutoNation Honda Dulles - Service Center
Sterling, VA
1,370 Reviews of AutoNation Honda Dulles - Service Center
Demetrius was extremely helpful and courteous. Because of such great customer service and experience I continue to be a loyal customer to Honda Dulles! Because of such great customer service and experience I continue to be a loyal customer to Honda Dulles! More
Dissatisfied with car service. The service personnel (Oscar Castro) was rude. I was late for my car service appointment and I have asked about ETA for service completion. But the r The service personnel (Oscar Castro) was rude. I was late for my car service appointment and I have asked about ETA for service completion. But the response was rude( He said “ He is honoring me by making an appointment now”) and also I did not receive a call after the service is done. Oil change and brake fluid flush were done in the service. but what I have noticed while driving after a certain speed there is a tapping sound I can hear but as soon as acceleration speed is reduced the sound is gone. I purchased my car from this dealership and I trust them for good car service. Every service for the past 4 years I have booked with them. This time I am not satisfied with the service. More
I am happy to be a part of this Honda family! Any service performed on my car at this dealership is always diagnosed quickly and explained to my understanding. I am always pleased with the servic Any service performed on my car at this dealership is always diagnosed quickly and explained to my understanding. I am always pleased with the service. More
Conducted a full inspection and provided me a helpful breakdown of the issues with my accord. Professional staff and clean waiting area. Also provided helpful guidance in next steps. breakdown of the issues with my accord. Professional staff and clean waiting area. Also provided helpful guidance in next steps. More
Oscar was efficient and professional during the intake processing and kept me informed throughout. The required servicing was what we expected and was completed in good time. Overall a typically good expe processing and kept me informed throughout. The required servicing was what we expected and was completed in good time. Overall a typically good experience with this dealership. More