AutoNation Honda Dulles - Service Center

The service was timely done and keeping me informed of what is needed for the car. what is needed for the car. More

Great service - fast and efficient! Will return next time I need service for my Honda! Will return next time I need service for my Honda! More

Demetrius was awesome! He was very friendly and took care of me in a timely manner. He also got me the best price! Thanks for all your help, because of Demetrius I will be He was very friendly and took care of me in a timely manner. He also got me the best price! Thanks for all your help, because of Demetrius I will be back. More

Skeptical of returning to this dealer for our cars service. I had mentioned that in addition to getting an oil change, I wanted for the muffler to be checked because it was making noises, as if it was service. I had mentioned that in addition to getting an oil change, I wanted for the muffler to be checked because it was making noises, as if it was loose or had lost a clamp (of some sort), After waiting almost two hours, the service advisor came to explain other "recommendations" but nothing was said about my complaint of the noise coming from the muffler, until I asked, he said that he will check with the technician. At checkout, two and half hours later from checking in, again, nothing was said about the muffler. Until I asked again. Service advisor said that was nothing wrong with it... I settled the bill, my car was already on the exit line, when I started the engine, the noise of the muffler was loud, and got worst as I drove away. I was just on time to get to work (DC) so I couldn't comeback to show the service advisor of how noticeable the noise was. It felt that the advisor and the technician ignored my request. Similar experiences in the past few visits, and after several thousands of dollars spent at this dealer in the last few years, one thing has been consistent, poor service. It is time to return to the Tysons dealer perhaps. More

Hasan made the experience very easy and clear. My car was done quickly and as promised. I really appreciated that it was washed before I got it back. My car was done quickly and as promised. I really appreciated that it was washed before I got it back. More

Friendly, honest, professional. Place clean, Covid prevention is good. Everything is convenient for all customers. Place clean, Covid prevention is good. Everything is convenient for all customers. More

Excellent customer service and knowledgeable staff. Will recommend to family and friends for great service. Will recommend to family and friends for great service. More

Elanna has great customer service. She inform me what was going out throughout the process, and got me a car during the time my car was being worked on. She inform me what was going out throughout the process, and got me a car during the time my car was being worked on. More

I have used this dealership for 18. 5 yrs now, ever since I purchased my first Honda. The sales dept folks are friendly and low key. The service dept is also pleasant, well-organized a 5 yrs now, ever since I purchased my first Honda. The sales dept folks are friendly and low key. The service dept is also pleasant, well-organized and responsive to my needs and questions. Adam K is helpful and very thorough ( he noticed my soon-to-expire inspection sticker when I brought my car in for routine service and I was able to take care of it in one trip, saving me time and headache.) More

Great service. Walked in with a flat tire and was out the door within an hour. Walked in with a flat tire and was out the door within an hour. More