AutoNation Honda East Las Vegas - Service Center

Our Honda Pilot is currently there getting serviced for a check engine light while we are here on vacation hundred of miles from home. After joining a forum of Honda technicians, none of what we were quoted check engine light while we are here on vacation hundred of miles from home. After joining a forum of Honda technicians, none of what we were quoted were critical (like wouldn’t get us home) as they described and while the timing belt was coming and we were prepared to pay for, just that replacement and some other minor ones should have helped fix the converter so we really should only be paying $2000 for that instead of over $4000 for both, but being out of town with our 4 kids, they not only scared us into getting both done but tried to sell us $7000 ADDITIONAL worth of repairs they listed as “critical”. This is almost 100% of the cars value. Anyone who can gouge a family with 4 kids in a desperate situation like this just trying to get home safely has NO soul and Honda should ashamed to call this a certified Honda service center. Please stay far away from this place. I will be reporting this dealership/service center as well as calling the Honda customer relations department for deeply unethical behavior More

Originally I had scheduled an appointment for ,3/28. But walked in was seen. It saved me from getting up early on 3/28/25. Be safe I have not been sick. So it worked out very good. The young lady w But walked in was seen. It saved me from getting up early on 3/28/25. Be safe I have not been sick. So it worked out very good. The young lady who assisted me did an excellent job. The male gentlemen assisted me as well More

Excellent professional service no unnecessary recommendations. Work done as promised and on time. Free wash. recommendations. Work done as promised and on time. Free wash. More

Brooke was very accommodating. she sounded very experienced. i like the new app. that you have a video of what work to be done. she sounded very experienced. i like the new app. that you have a video of what work to be done. More

One of our longest and best relationships! The outstanding service team keeps us on the road mile after mile... The outstanding service team keeps us on the road mile after mile... More

Cooperative and collaborative in discussing the repair that was required with the best charge cost Good follow up by phone and messages Did a good job that was required with the best charge cost Good follow up by phone and messages Did a good job More

Great communication. Easy set up for appointments and scheduler reminders. After I dropped it off I was kept informed about the progress and when it was finished! Easy set up for appointments and scheduler reminders. After I dropped it off I was kept informed about the progress and when it was finished! More

Dayanara was Great! She communicated with me before, during and after my service appointment on getting my car recalls done! And provided me with a rental car! She communicated with me before, during and after my service appointment on getting my car recalls done! And provided me with a rental car! More

Es muy rápido y confiable el servicio me atiende siempre dayanara y super amable y busca la solución a tiempo dayanara y super amable y busca la solución a tiempo More

Roger helped us with so much. .he processed our papers quick and easy and explained everything to us in such detail..love it here! Will definitely come back! .he processed our papers quick and easy and explained everything to us in such detail..love it here! Will definitely come back! More