AutoNation Honda East Las Vegas - Service Center

David has always went above and beyond to accommodate my needs, It’s like working with a family member vs a service representative:: that’s why I have been and always will be a loyal customer. needs, It’s like working with a family member vs a service representative:: that’s why I have been and always will be a loyal customer. More

Great customer service from Juan! He answered all my questions. I felt very confortable with him. He answered all my questions. I felt very confortable with him. More

Auto Nation Honda has fixed what ever the problem was that I have with my Dodge Grand Caravan every time. Kayla Killian was my service writer. She kept in contact with me while my Van was being serviced. that I have with my Dodge Grand Caravan every time. Kayla Killian was my service writer. She kept in contact with me while my Van was being serviced. They also email me coupons that I use. Thank you Auto Nation Honda. I will be back More

Recently took my car to get problems fixed on my 2014 Chrysler 300 my service adviser Juan was new and not the best in my opinion all cared about was payment upon receiving my car back I brought my car Chrysler 300 my service adviser Juan was new and not the best in my opinion all cared about was payment upon receiving my car back I brought my car in to get a issue fixed with my car not wanting to start on cold starts car will turn over but not start Juan advised me they will go see if they can pin point the issue with my car not wanting to start and if they could find and fix it will quote me a price and get it done receive a call few day later for my adviser to tell me the issue with my starter was with my car having low oil so they had to do a entire oil change mind you I do my own oil changes so I was hesitant adviser couldnt even tell me the brand of oil going into my car which I am particular about but didn’t mind it allowed for the oil change cause it was going to fix the issue I was quoted 450 to get a new trunk actuator due to mine malfunctioning and my rear view camera has been broken since I bought the car wanted it covered under the extended warranty I paid for through auto nation just for them to tell me they don’t cover it and it will have to come outta pocket camera quote was over 1000$ for a grand total of over 1800$ for everything my coverage didn’t pay for anything I didn’t go through with getting my rear view camera fixed and looked up the part on my own ON MOPAR OFFICAL WEBSITE found the camera for my car only 300$ even showed my adviser Juan and asked why am I getting quoted over a 1000$ for a camera that’s not a 1000$ dollars to over pay for labor charges? Which Juan had no answer for couldn’t tell me why they wanted to over charge in the end I got my trunk fixed only ended up having to pay over 700$ for that and for Juan to assure me they verified my starter was fixed they tested it multiple times and had no issues according to Juan my service adviser wouldn’t even go to my car with me and walk over everything they checked and fixed nothing just wanted my money I went and checked my own car and had the same starting issue in the parking lot of auto nation Honda and they didn’t have a reason why it was still having the issue but still wanted my full payment which I gave without issue I WILL RECOMMEND NOBODY TO BUY A CAR FROM ANY LOCATION OF AUTONATION DUE TO NEGLECT IN CUSTOMER SERVICE AND THE SELL OF LEMON CARS THEY ONLY WANT YOUR MONEY THEY DONT TRY AND FIX ANYTHING WONT ADMIT FAULT IN FAILED AUTO SERVICE YOU WILL HAVE A BETTER CHANCE OF GOING TO A CARMAX OR TOBIN DEALER WHERE YOU CAN ACTUALLY GET DECENT SERVICE IVE HAD TO TAKE MY CAR TO A WHOLE DIFFERENT DEALER BE INCONVENIENCED WITHOUT A CAR FOR OVER A WEEK JUST FOR A TOBIN DEALER TO BE ABLE AND FIX MY ISSUE WITH MY CAR no thanks to the actual dealer I bought it from AutoNation worst dealer I’ve had to deal with will not be returning EVER!!!! (If there was option for no stars would be given More

My service rep, José David was excellent and took care of my car. Thank tou my car. Thank tou More

My service advisor who’s name escapes my mind, sorry. She was very friendly and knowledge, she gave me the low down. And advised me on other recommendations for maintenance on my car. She was very friendly and knowledge, she gave me the low down. And advised me on other recommendations for maintenance on my car. More

I had a great team of associates. I received a follow up call checking if I had questions and when I did, I received a call from Juan to walk me through process I received a follow up call checking if I had questions and when I did, I received a call from Juan to walk me through process More

Very friendly, excellent work. I always take my car for regular maintenance here and I know I'm in good hands. I always take my car for regular maintenance here and I know I'm in good hands. More

Kevin is an outstanding service representative and takes time to make sure I understand what is going on with my car and what things need to be addressed in the future. time to make sure I understand what is going on with my car and what things need to be addressed in the future. More

Excellent customer service from AutoNation Honda East Las Vegas. I showed up during closing hours without having an appointment. My cars metal splash shield fell of and it was not drivable. Hrant was able to Vegas. I showed up during closing hours without having an appointment. My cars metal splash shield fell of and it was not drivable. Hrant was able to quickly fix the issue and I was back in road in less than an hour time. Thanks Hrant , you are awesome. More