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AutoNation Honda Fremont
Fremont, CA
1,685 Reviews
AutoNation Honda Fremont is the best place for Honda vehicles, used cars for sale, and Honda service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,685 reviews
March 09, 2026
My vehicle was towed here for a late night Friday emergency service. Mark was able to schedule my service early next morning and was completed by 11 am as promised. I greatly appreciate the kind, pro emergency service. Mark was able to schedule my service early next morning and was completed by 11 am as promised. I greatly appreciate the kind, professional, and quick service by the Honda dealership. More
by DanM
Employees Worked With
Mark
March 06, 2026
The only complaint I have, but is a big one, every time I service my car, there is a long waiting time to have my car serviced. I am perplexed why when you have an appointment, you are treated the same as i service my car, there is a long waiting time to have my car serviced. I am perplexed why when you have an appointment, you are treated the same as if you do not have one, and remain in a long line of cars until someone can get to you. It took 8 hours to pick up my car on an oil change and battery replacement. I had a set 8:15 am appointment, I received a call at 3 pm to pickup my car. This late pickup caused me to have to cancel afternoon appointments I had scheduled. I should have been finished up with service long before 3 pm because I had made a confirmed early appointment so I could take care of other appointments I had for the day after my Honda service. Very disappointment on that long wait time for my car. FYI, however, my service advisor was great and did apologize, but again, the long wait time for my car, caused me to cancel other appointments I had on that day, Hoping future service appointments will happen on the time scheduled, if not, why make a set time appointment? More
by Klp94538
Employees Worked With
Jason Hinshaw
March 03, 2026
I am writing to formally document and escalate a deeply concerning experience I had at AutoNation Honda Fremont. I was approved for a vehicle and clearly communicated with my salesperson, Don, that I li concerning experience I had at AutoNation Honda Fremont. I was approved for a vehicle and clearly communicated with my salesperson, Don, that I lived a couple of hours away and was actively on my way to the dealership. I specifically asked if that was acceptable, and I was assured that it was. However, when I was only ten minutes away, I received a text message stating that the vehicle had been sold. I immediately attempted to call five times and did not receive a single answer or return call. Given the distance I had traveled, my partner and I decided to come into the dealership to seek clarification in person. When I walked in, there were three employees sitting in a side office area — two middle-aged white men working on computers and a Hispanic man, later identified as Mike, on his phone. There was also an older Indian gentleman assisting a customer in the front area. The older Indian gentleman was the only person who acknowledged us and asked if we needed help. I explained that I had driven hours after being approved and assured the vehicle would be available, only to receive a text ten minutes away saying it had been sold, with no returned calls. He walked into the office and explained the situation to the others. One of the white men did not look up or engage with us at all. The other, Frank Giordano, asked what the problem was, and we explained the situation. He pointed us back to Don, the salesperson we had been working with. Don stated he was there to sell cars and that the deal had been taken from him. He appeared excluded from the decision and unsure how to handle the situation. We returned to the office and asked the four men — the two white men (including Frank), the older Indian gentleman, and the Hispanic man identified as Mike — to explain how this happened. Again, one of the white men refused to even make eye contact. Frank stated he was not sure and that there was nothing he could do. When my partner asked Mike if he knew what had happened, Mike responded that he had nothing to do with sales and that he was a finance manager. When my partner reasonably questioned whether finance would still see vehicle transactions, Mike told him, “Don’t be a smart xxx.” We told him not to speak to us that way. We then asked for business cards. One of the white men said he did not have one. Frank provided his card. When I asked the Hispanic man for his name, he refused to say it and instead gave me a hostile look. It was the older Indian gentleman who then stated, “His name is Mike.” As we were leaving, Mike clearly stated t the words “xxxxing xxxxx” directly at me. There was no misunderstanding about what he said. That type of language directed toward a customer is unacceptable, degrading, and hostile. I left the dealership feeling humiliated, disrespected, and deeply disturbed by the treatment I received. As a Mexican woman, I cannot ignore how this interaction felt, and I am concerned about whether bias played a role in how I was treated. While I appreciate that Frank and the older Indian gentleman at least attempted to engage with us, the behavior displayed by Mike was completely inappropriate and reflects poorly on the dealership’s leadership and culture. More
by LENA
Employees Worked With
MIKE! Anthony, Don, Frank
March 02, 2026
The dealer representative was setting on the front desk welcomed us , his name is Sami he is very professional, honest and friendly person explained every thing about the car clearly and professionaly was welcomed us , his name is Sami he is very professional, honest and friendly person explained every thing about the car clearly and professionaly was made us to purchase the car from this dealership More
by Mir Aziz Baraki
Employees Worked With
Sami
March 01, 2026
Autonation sales team very friendly and explained in detail about the pricing and made for me good deal , I appreciate autonation team support for offer better deal compare to other providers . detail about the pricing and made for me good deal , I appreciate autonation team support for offer better deal compare to other providers . More
by sureshbanala
Employees Worked With
Sayed Ansari
February 23, 2026
The engine wouldn't start, so I brought in the car I bought. The sales manager and service manager were very helpful and kept in touch frequently, which I was very grateful for and didn't make me feel bought. The sales manager and service manager were very helpful and kept in touch frequently, which I was very grateful for and didn't make me feel uneasy. The only regret is that although I bought the car here, I couldn't get it repaired or have it undergo regular maintenance here, so I had to take it to an authorized dealer far away. I also haven't yet been able to get the full tank of gasoline that was promised to me when I purchased the car. More
by Anko
Employees Worked With
Eric, Vansh
