AutoNation Honda Fremont

My overall experience was good in buying the car. Except getting ahold of people and the service department returning my call. The sales department was also impossible to connect to my sales person a Except getting ahold of people and the service department returning my call. The sales department was also impossible to connect to my sales person and have called many unsuccessful times with no answer or call back. Was told by dealer could take my car to any Honda dealer for service and went to Hayward Honda who told me not interested in service my car and go back to wear it was purchased Fremont. Not a good policy. More

We always go to this location they were honest and easy to talk to. Especially Ashron and his team are great. He answered all My question and my request for this sale. to talk to. Especially Ashron and his team are great. He answered all My question and my request for this sale. More

The buying experience was delightful. Made the deal over email and a short discussion. Once arriving at the dealership, everything was smooth and exactly as described. I would return to p Made the deal over email and a short discussion. Once arriving at the dealership, everything was smooth and exactly as described. I would return to purchase another vehicle in the future. More

It was great, but plan to be there for a while and leave the kids at home they will get board. the kids at home they will get board. More

New CR-V purchase went very smoothly. Price negotiation process with sales rep Ky was very smooth. I will definitely recommend Fremont AutoNation Honda dealership to friends for their nex Price negotiation process with sales rep Ky was very smooth. I will definitely recommend Fremont AutoNation Honda dealership to friends for their next vehicle purchase. More

Great service. Service agent Francisco was amazing, was kind nice a great assets to Honda.. Service agent Francisco was amazing, was kind nice a great assets to Honda.. More

The service provided was exceptional, and Fabian demonstrated extensive expertise, ensuring all my needs were met and I received comprehensive assistance. demonstrated extensive expertise, ensuring all my needs were met and I received comprehensive assistance. More

The service representative was good and was really helpful. I would recommend people this service center. helpful. I would recommend people this service center. More

First service on the CR-V went smoothly. No issues. I was reviewing my sales packet and noted I did not receive an itemized contract for the sale of the vehicle- as such, I am unsure of the No issues. I was reviewing my sales packet and noted I did not receive an itemized contract for the sale of the vehicle- as such, I am unsure of the terms of my contract or what each item cost. A for service.... but would like to obtain a copy of the sales contract with numbers.... More

I was charged $1,295 for a “Siskin” windshield protection product during my purchase at AutoNation Honda Fremont. It appears in my paperwork as an optional service contract, but was later described as a non- product during my purchase at AutoNation Honda Fremont. It appears in my paperwork as an optional service contract, but was later described as a non-cancelable product. The contract references terms and conditions that were not provided at the time of signing—they were only printed for me afterward when I raised the issue. The dealership also could not provide any proof that the product was actually installed, and the provider confirmed installation is handled and recorded by the dealer. I attempted to resolve this in person but was told it cannot be canceled, and that staff ‘follow a script’ and don’t have time to explain what is cancelable during the finance process. I would strongly recommend carefully reviewing all paperwork and asking for full documentation before signing. Do not allow the finance team to rush you through the paperwork, its imperative you go slowly and ask thorough questions to avoid thousands in unwanted upsells that have zero evidence of even being applied. Good luck More