AutoNation Honda Fremont

A BIG Thank You to John Lu who made our purchase of a new exceptional and painless. John made was very patient throughout the process. He was very accommodating and it very easy for us. THANK YOU JOHN!!!! exceptional and painless. John made was very patient throughout the process. He was very accommodating and it very easy for us. THANK YOU JOHN!!!! More

The staff is great! But there is something wrong with my car and they weren’t able to find the problem. I had a new transmission put in last year 6/2021 which has only 3 But there is something wrong with my car and they weren’t able to find the problem. I had a new transmission put in last year 6/2021 which has only 3 year warranty. Since they couldn’t duplicate the problem and no diagnostic lights came on, I have to wait for the problem to happen again. Very scary knowing something g bad is going to happen… More

My husband and I were specifically looking for a black Honda Passport TrailSport. We called around to the local Honda dealerships and Fremont was the only location that had one. Ace spoke to us on the pho Honda Passport TrailSport. We called around to the local Honda dealerships and Fremont was the only location that had one. Ace spoke to us on the phone and even sent us pictures of the vehicle before our visit. We visited the dealership the same day. Ace was very approachable, friendly, and made the car buying process as smooth as possible. He was thorough with the numbers and even gave us advice so we could weigh out our options. We enjoyed talking to him during the waiting periods. It was like talking to a friend. Feb helped us with the paperwork and he was also very thorough but straight to the point about the service packages. He wasn’t pushy which we appreciated. After the paperwork was done, we met up with Ace again. He took photos of us with our new car and went through all of the car’s features with us. We could tell that this dealership takes care of their cars and the workers here are friendly. It made the process less intimidating. We had a very good experience so would definitely recommend buying from here. Kudos to Ace and Feb. Thank you! More

Great guy humble nice soul treat like brother, solve out every doubt , really good experience. Nice work keep going ADAM COVARRUBIAS APPRECIATE every doubt , really good experience. Nice work keep going ADAM COVARRUBIAS APPRECIATE More

So I made an appt for an oil change and when I got there I still have to wait 30 mins to get registered! Then I have to wait 3 hours for a simple oil change.. they made a mistake where they thought my car I still have to wait 30 mins to get registered! Then I have to wait 3 hours for a simple oil change.. they made a mistake where they thought my car was ready but it wasn’t due to rotation of my wheels… More

The advisors are friendly and patient with all my questions. Which lets me make the decision right away. questions. Which lets me make the decision right away. More

I am always very pleased with service at AutoNation Honda. Never a bad experience. And I felt safe while waiting in their customer area. My advisor, Jason Ngo, was thorough in checking what needed to b Honda. Never a bad experience. And I felt safe while waiting in their customer area. My advisor, Jason Ngo, was thorough in checking what needed to be done. Fortunately, this time it was simple and easy. They have a customer for life. More

John Lu helped us find the perfect car for us! He took the time to listen to our needs and budget and had several quick recommendations. We loved being able to look at it and test drive it without He took the time to listen to our needs and budget and had several quick recommendations. We loved being able to look at it and test drive it without him hovering, and the whole experience took less than 2 hours on a Saturday! Our experience was so much better, easier, and faster. More

Their advisors in this dealership always provide me a professional and friendly service and make my every visit very comfortable and pleasant. professional and friendly service and make my every visit very comfortable and pleasant. More

Dianne Romero is the very best Service I met. I bring all my Honda to Auto Nation because I trust her advice. And that is a testament of my confidence in her and her organization because I have I bring all my Honda to Auto Nation because I trust her advice. And that is a testament of my confidence in her and her organization because I have many other Honda services (Stevens Creek, Los Gatos, south Bay, Capitol) much closer to my home but I still invest my time to get services at Auto Nation in Fremont. More