AutoNation Honda Fremont

While I am enjoying the vehicle that I purchased, I did not enjoy my experience at the dealership. Numerous times I was kept waiting by the salesman as he was trying to work multiple deals simultaneously. not enjoy my experience at the dealership. Numerous times I was kept waiting by the salesman as he was trying to work multiple deals simultaneously. This was frustrating. The overall feeling was that when I was being helped, everything was rushed. The salesman was not that friendly and the finance guy was up to the point, and when we signed the final paperwork, his demeanor changed in seconds and we were ushered out of his office before we even set the pen back down on the desk. While I understand that they were somewhat busy, I did not appreciate the service received overall and would not recommend that my family or friends purchase a vehicle from this dealership. When they presented the car after everything was said and done it was dusk and lighting was not that great. The exterior looked great but the interior of the vehicle was still somewhat dirty. Coffee stains on the console, dirt/lint in the seams of the seats, smear marks all over the dash and infotainment screen. A large stain was left behind in the cargo area etc. Additionally, at the end of the transaction, the salesman try to push me to give the dealership a high rating. When I pay $32k for a car, I expect a lot better service. Extremely disappointed in Autonation Honda of Fremont. More

I didn't buy the car from AutoNation. But they provided good service for the repair covered by warranty. 25 25 25 25 25 25 good service for the repair covered by warranty. 25 25 25 25 25 25 More

I tried purchasing a used car. let down from start to finish. I was told car was ready to test drive, drove an hour to dealership wasnt ready. I was told to return 2 days later, car was not in position t finish. I was told car was ready to test drive, drove an hour to dealership wasnt ready. I was told to return 2 days later, car was not in position to be sold, but had been told is passed all inspections, to then just say too many things to fix and canceled my deposit. with no apology no urge to rectify the issue. I will never return More

The dealer did an excellent job getting a part replaced and gas tank issue fixed. The advisor, Ross, explained all work and price well for informed decision of the customer and the communication with was h and gas tank issue fixed. The advisor, Ross, explained all work and price well for informed decision of the customer and the communication with was him very smooth. More

This dealership has professional staff that delivers whatever the needs of its clients. It has honest people. This place provides flexibility to their customers and I will always recommend it to anyone. whatever the needs of its clients. It has honest people. This place provides flexibility to their customers and I will always recommend it to anyone. More

I went to have my car serviced for the first time. I was helped right away. Mike was so nice and made everything very easy. I will be back to Honda Fremont. Thanks Mike! helped right away. Mike was so nice and made everything very easy. I will be back to Honda Fremont. Thanks Mike! More

Very friendly and professional customer service. Ross was super nice. He made arrangement for me to talk to the mechanic directly and had the problem solved in a few minutes. super nice. He made arrangement for me to talk to the mechanic directly and had the problem solved in a few minutes. More

I made a trade in. It took over a month to pay off the balance on my old car. It ruined my credit balance on my old car. It ruined my credit More

Thank you DJ (Daniel Del Castillo & the mechanic that work on my car) didn't get his name. they did a great job helping me. they really took care of the car & even did a test drive to make sure everythin work on my car) didn't get his name. they did a great job helping me. they really took care of the car & even did a test drive to make sure everything is ok. They take their time to really check on what is going on the car. Thank you ... More

Promptness in greeting my serviceSatisfacción with Promptness in greeting my service Satisfacción with service advisor (. Andy Mui ) Cleanliness and comfort of waiting area Short Length of time i Promptness in greeting my service Satisfacción with service advisor (. Andy Mui ) Cleanliness and comfort of waiting area Short Length of time it took to pay for and retrieve my car Good Amenities More