AutoNation Honda Fremont

Service department manager highly unprofessional. Came her to have my car serviced and was treated very nicely by The service writer. While I was waiting for my car to be finished in wondered out by the s her to have my car serviced and was treated very nicely by The service writer. While I was waiting for my car to be finished in wondered out by the shop to see if had been started on yet. Around this time some guy comes storming through the shop getting in peoples faces yelling and cursing at them. Something to do with a few work stations were dirty and cluttered. I asked a mechanic who he was and was told he is Phil the service manager. I'm very unhappy to see that's how he treats his employees, no human being should be talked to the way he did. I will not be returning or be recommending anyone to bring there vehicle here till a professional manager is hired. More

My experience here was GREAT! I had Omar as a salesman and he was super cool and down to earth. Omar helped get me a great car that met my budget. He even took my old beat up 1997 chevy lumina as a trade and he was super cool and down to earth. Omar helped get me a great car that met my budget. He even took my old beat up 1997 chevy lumina as a trade in without an issue. I am very happy with my 2009 Kia optima ex. The finance manager David helped me out tremendously by getting me approved for a rate that was way lower then I expected. I highly recommend autowest Honda to anyone looking for a hassle free buying experience. More

Friendly oriented, thorough, hassel free, save time, willing to work with customers, easy to close the deal, customer satifaction guarantee, caring, flexiable and follow up with customers after purchase willing to work with customers, easy to close the deal, customer satifaction guarantee, caring, flexiable and follow up with customers after purchase. More

The speed and confidence factor of all parties involved with the sale built confidence and I knew I was comfortable with my decision by the time I drove off. I love my car already, and the service was wit with the sale built confidence and I knew I was comfortable with my decision by the time I drove off. I love my car already, and the service was with a smile, not speedy and put-offish as found on other lots, but speedy with confident responses to my complex questions. I would definitely recommend the team for my family and friends. More

I used the internet to ask questions about the car that I was buying. I was really happy with the service that ali gave me. was buying. I was really happy with the service that ali gave me. More

The sales manager at this deal is rude and does not care about its customers. Finance does hard sell like you are buying a timeshare. They promise partnership and sales guys pretend to care till you exit about its customers. Finance does hard sell like you are buying a timeshare. They promise partnership and sales guys pretend to care till you exit the dealership. The promote the sleazy sales stereo types. I wont be buying anymore cars here. I found Hyundai to be extraordinarily good dealership and they are in the same market as Honda. Watch out guys. You are going to get creamed if you dont care about your customers. More

AutoWest Honda of Fremont sold us a used car from their inventory one year ago. Unbeknownst to us or Autowest, the car had a modification that eventually caused an erroneous airbag deployment a year later inventory one year ago. Unbeknownst to us or Autowest, the car had a modification that eventually caused an erroneous airbag deployment a year later. We complained to Autowest Honda knowing we had purchased the car “as is.” To our surprise, their new GM took care of us beyond what we had hoped for. How many dealerships would take full responsibility for their used cars, “which by virtue carry its own risk?” It is nice to know that there are still honest businesses out there that care about people and not just about making money. We trust AutoWest Honda to fully take care of its customers. More

Autonation in Fremont responded right away to my internet query. Alan answered all my questions quickly and was very professsional. There was no bait and switch, they delivered what they said they would. query. Alan answered all my questions quickly and was very professsional. There was no bait and switch, they delivered what they said they would. I would definitely recommend Alan and the internet sales team. More

Avoid at all cost. Made an appointment for a recall Avoid at all cost. Made an appointment for a recall item on my Honda Civic. Received a call the night before the appointment as a reminder. Go to Avoid at all cost. Made an appointment for a recall item on my Honda Civic. Received a call the night before the appointment as a reminder. Go to the service dept. as scheduled, and the service adviser tells me they don't have the part. WHAT? I was furious, the SA without apology says they can do the recall in a few days, but never called me to schedule of follow up. When I asked to speak to a manger, they were "busy" I just had the recall performed at South Bay Honda, and let me tell you what a difference. More

Went to this Honda dealership to buy a new 2012 Honda Accord Coupe the people there are not friendly at all especially the management. Trying to make a good deal and they did not cooperate with my family Accord Coupe the people there are not friendly at all especially the management. Trying to make a good deal and they did not cooperate with my family whats so ever. We wanted just to buy a new car that we wanted and they just blew us off by saying you should just look into a different car, because we are not making profit by selling the car for that amount. And it was not a dramatic price drop just only a few hundred. NOT A GOOD PLACE TO STOP BY TO BUY OR SEARCH OF A NEW CAR GIVING US WRONG INFORMATION ABOUT OTHER HONDA DEALERSHIPS SAYING WE ARE THE ONLY DEALERSHIP THAT HAS A 2012 HONDA ACCORD COUPE. GUESS WHAT WE BOUGHT ONE AT "CAPITAL HONDA"! WILL NOT RECOMMEND ANYONE TO THIS HORRIBLE CUSTOMER SERVICE DEALERSHIP. BE VERY AWARE! More