AutoNation Honda Fremont

My wife took her 2-year old 30K mile Honda Accord for a 30K service at Auto West Honda, the service guy hid additional services in the basic service package and jacked up the cost, we ended up paying $850+ 30K service at Auto West Honda, the service guy hid additional services in the basic service package and jacked up the cost, we ended up paying $850+tax for the 30K service! I'd definitely avoid service dept in this dealer. More

I recently bought a brand new Honda. I was going to pay the full price. But the finance department told me that I should finance the car so I could increase my credit score. I am 22 yr old. I thought that the full price. But the finance department told me that I should finance the car so I could increase my credit score. I am 22 yr old. I thought that would be a good choice down the road. He then misled me about extra services. It only a month after the purchase, when the first monthly statement came, that I realized an extra $5000 had been added to the final price. More

Service Contract Cheat and Fraud: AutoWest Honda Fremont Service Contract Cheat and Fraud: AutoWest Honda Fremont In July 2003, I purchased a Honda Care service contract (7 years 100000 miles) at $795.00 Service Contract Cheat and Fraud: AutoWest Honda Fremont In July 2003, I purchased a Honda Care service contract (7 years 100000 miles) at $795.00 from AutoWest Honda-Fremont dealership. At the time of purchase, the finance manager told me that the contract payment is 100% reimbursement if I did not use it during the period of contract. In June 2006, I noticed the contract actually was already expired on March 2005. I though it is a 7 years contract started from the time of purchase. But when I went to claim my money, Mr. Fields, the director of finance in AutoWest Honda dealership, refused my claim and said I must present him a form, which acutally they never told me the truth 3 years back. I realized the case might fall into the following: (1) Warranty disclosures in the agreement; (2) Disclaimer of warranties; (3) Unfair or deceptive trade practices; I believe it is the dealership responsibility to provide all documents to make the contract valid and legal. Do not go to this dealership, if you do not want to be cheated and laughed at your face later. More

I bought a used car from the dealer. they narrated wrong claims saying that the vehicle went through 100 point inspection and is in an excellent condition. Within days of buying the vehicle, I had a rear br claims saying that the vehicle went through 100 point inspection and is in an excellent condition. Within days of buying the vehicle, I had a rear brake drum failure and a coolent leak from the Engine Head Gasket. When I took the car to the dealer, he refused to even listen to me or help in anyway. He was impolite and uncourteous. I ended up paying additional $$$ to fix the problems in the car and wishing I would never had bought the vehicle from this dealership. Stay away from them if you want to be safe...else, Its upto your luck !! More

I would highly recommend this dealership to anybody. Everyone I dealt with there was friendly and professional. I am a single woman in my 20s, and this was my first time buying a car on my own, so Everyone I dealt with there was friendly and professional. I am a single woman in my 20s, and this was my first time buying a car on my own, so I was a little nervous. But there was no need to be. Everyone was so nice. I was not pressured in any way. I was made aware of my options regarding financing and warranties, but there was no pressure to use their financing or add anything extra. I got a great car for a really great price, well under Blue Book. I am pleased, and my friends and family are impressed. I would recommend this dealer to them without hesitation. More