Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Honda Fremont
Fremont, CA
1,637 Reviews
AutoNation Honda Fremont is the best place for Honda vehicles, used cars for sale, and Honda service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,637 reviews
January 27, 2023
The experience with this dealership was a complete joke! Very unprofessional! Terrible finance service! Finance manager was seating with our documents on his desk for a month! While we waited for the vehicl Very unprofessional! Terrible finance service! Finance manager was seating with our documents on his desk for a month! While we waited for the vehicle to get serviced because yes they put it for up for sale before meeting safety standards/inspections resulting in the vehicle not being ready at the point of sale! Salesman didn’t even disclose this information while test driving it! we found out the vehicle was NOT ready After the deal was “signed!” Deposit paid! Loan documents were signed pending verification only and we were ready to drive out and that’s when they said vehicle is not ready lol….So we waited trusting they would get the vehicle part soon and repair it… meanwhile Obviously the bank processing the loan was waiting on copies of paystubs but the finance manager never followed back with them! Obviously the bank was not going to wait on the finance manager so they rejected our loan! Then he calls saying he has new paperwork to be signed and it’s a new loan application at a higher interest! We obviously rejected the new loan. We asked to have the same application resubmitted since the bank said it was their process that got delayed for no submission resulting in rejection. we had to sit next to him and watch him do his work on the spot resubmit the application and create the mailing label so he could send it along with the provided documentation. Bank verified employment and etc. all that’s pending is the vehicle to be ready for pick up BUT when they finally called to say the vehicle was ready 2 MONTHS after the sale! They say the loan got rejected and if we didn’t get co-signer under a new loan application with who knows what interest rate they were going to sale it to a new customer who offered to paid a higher price the next day. What kind of trick is this!? Never in my life and trust me I have purchased vehicles under the same process had I experienced such xx….anyhow we rejected their offer of a new loan application further investing with the bank on their “rejection” . Meanwhile CONSUMER AFFAIRS COMPLAINT Yes! I will be filling one and will seek compensation in civil court. More
by Yuliana
Employees Worked With
Obidullah Shaghasi
January 24, 2023
Great Service. Took my car in to check my brakes which were making a grinding noise. They fixed the problem and the car is running smoothly. Took my car in to check my brakes which were making a grinding noise. They fixed the problem and the car is running smoothly. More
by TigerRex
Employees Worked With
Dao Nguyen
January 24, 2023
Excellent customer service Great communication keeping the customer on status of work being done. Provided recommendations for preventative maintenance services Always friendly. Remembers customers. E the customer on status of work being done. Provided recommendations for preventative maintenance services Always friendly. Remembers customers. Engages in conversations. Listens to the needs of the customer. Follows through with request. More
by christinenacion
Employees Worked With
Dao Nguyen
January 20, 2023
Did not consult on additional repairs needed for the car - will have to bring it back for them. Certain things I would not have had them do it, but some I would have - something to do with some hose. Batt - will have to bring it back for them. Certain things I would not have had them do it, but some I would have - something to do with some hose. Battery I would have done it on my own and TPMS since Costco changed the times would go to them. I didn't know of these additional repairs until I went to pick up the car. Even then it was not reviewed - and I had to ask for more info. Knowing that I had a 15% coupon from Costco, I feel the price was manipulated - $311 labor to change evap valve - 2 screws and 2 hoses that are easily accessible and I would have done it on my own was it not for the fact that the car was in dealership for repair and decided to ask them to do it. More
by duk
Employees Worked With
Don't remember
January 20, 2023
A person service was really good . But technical and labor were very poor and careless take care my car . One day I need come back three times regarding after fix issue forget reset sy But technical and labor were very poor and careless take care my car . One day I need come back three times regarding after fix issue forget reset system The other part service need to improvement treat yo talk much nicely more with customers I live yo see your team need improvements all ky feedback I love yo see a person service was get above very nice and very helpful More
by Nguyetmtnguyen
Employees Worked With
His name is Nhan
January 20, 2023
The dealership was amazing at helping me buy my first brand new car. Ace my sells was great and helped me with everything that I needed and I would recommend this dealership to anyone brand new car. Ace my sells was great and helped me with everything that I needed and I would recommend this dealership to anyone More
by JasonRyan28
Employees Worked With
ACE
