AutoNation Honda Fremont

Respectful, excellent customer service, fast. Sami, Kent and Patrick are awesome. They treated me like family! Sami, Kent and Patrick are awesome. They treated me like family! More

Giovanni was exactly the kind of sales person I wanted to work with. He could tell I was a serious buyer who knew what I wanted; I’d done my homework. He spun no xx, actually listened to what I said, no high work with. He could tell I was a serious buyer who knew what I wanted; I’d done my homework. He spun no xx, actually listened to what I said, no high-pressure sales, and was also helpful and kind. I had called 8 dealerships in all and was working with 3 other sales people actively, but Giovanni’s no xx + good deal is why I bought from him. He made the process stress-free and smooth, which allowed me to enjoy it. Feb in Finance was also fantastic - straightforward, clear communication, patient, and again, nice with no xx. Max the manager was also helpful and clearly attentive to his team and floor. I felt heard and respected by all three of these team members and that is huge. I did not expect such a pleasant experience and I am very impressed and grateful. 🙏🏻 Thank you all. More

Great staff everyone went above and beyond to meet are needs would definitely be a frequent customer needs would definitely be a frequent customer More

As usual , Dao is a champion. Great service provided in a timely manner. He is very generous and provided a detailed explanation of the service done. He is the start of the servic Great service provided in a timely manner. He is very generous and provided a detailed explanation of the service done. He is the start of the service center. More

Dao provided great service. He was honest punctual and communicated everything upfront. Would be coming back again He was honest punctual and communicated everything upfront. Would be coming back again More

Edward showed us all the features of Honda Odyssey. They were very impartial about the whole process and it felt like we were both there to accomplish something, unlike other places where it takes fore They were very impartial about the whole process and it felt like we were both there to accomplish something, unlike other places where it takes forever to arrive at a deal. More

Overall the experience was quite good. The inventory was good. The Internet Sales team connected me with Don and scheduled me to visit the dealer the next day. They gave us the MSRP pric The inventory was good. The Internet Sales team connected me with Don and scheduled me to visit the dealer the next day. They gave us the MSRP price and had to negotiate to get some of the other "add ons" removed. The process from start to finnish with negotiation of vehicle, negotiation of trade in and financing was about 4 hours. I wish this could have taken less time. Except for that, it was a good experience. More

Fremont Hondas auto service department is trash. I showed up for a 9:20 AM appointment for oil change on my 2023 Honda pilot. I waited for over 30 minutes before I had to go get a person to help me. I showed up for a 9:20 AM appointment for oil change on my 2023 Honda pilot. I waited for over 30 minutes before I had to go get a person to help me. after finally getting a person to help me I didn’t had to sit and wait for four hours only to find out that they haven’t even started doing anything to my car. so I’ve wasted four hours. I did not receive service and I missed other appointments that I had planned for the day.. I will never ever go buy a car from them. I will never ever take my car over there for anything and I recommend the other people do so also they are trash. I wasn’t even offered to be compensated for anything they just told me to set another appointment and come back, I asked to talk to the general manager they’re so shady I don’t even know if that was the general manager and all those five star reviews I think they’re fake if you have plans for today do not take your car over there they will just kill your whole day and have no excuse for it More

Their employees were very accommodating and very much knowledgeable about my inquiry. Many options to choose from knowledgeable about my inquiry. Many options to choose from More

Nadeem Ahmadi, Chi Luong and Henry Ng were all very friendly. I have been looking to replace my current van for about a year now. I did my research online and went to visit a few different dealerships. friendly. I have been looking to replace my current van for about a year now. I did my research online and went to visit a few different dealerships. I seemed to always come back to Fremont Honda. Every time I came in Nadeem was patient with me and answered all my questions. I came in several times through out the year not ready yet but I still had questions. I like to do all my research before making such a huge decision. Thank you all for your patience with me. The reason I came back was the great customer service and I didn't feel the pressure to buy a car each time I came in with more questions. It was a great experience Thank you. More